Mr. Tire Auto Service Centers

Reviews

• RR

  Richard

  3 days ago
  1.0
  Price gouging rip off! Simple tire install $100 per tire! So $400 to have 4 tires installed, just for labor.. what a joke. I had an appointment to get four tires installed today, as I’ve done in the past and brought my own new tires with me, as I’ve done several times at the Rockville location, and previously had great experience and reasonably priced at around $110 for all 4. Very rude and massively tattooed individual at the counter kept repeating “it’s policy” over and over when I was asking simple questions, like is it a new policy? He would just repeat “it’s policy” then pointed to a note scribbled on an erasable pen whiteboard “customer provided tires $99 per tire” what a joke and blatant rip off. Avoid.
• TH

  Taylor Henkin

  5 days ago
  1.0
  Went to Mr.tire on 40 to get new tires, they messed up my rim by RUSHING! The guy there told me he would have the manger call me the next day because he wasn’t there that day. I never received a call, so I called. The guy on the phone was super nice until I told him about my problem… he put me on hold for idk 10 minutes and at that point I hung up. I tried calling again and no answer. Another time.. NO ANSWER. I then called the Mr.Tire over on 85. Talk to the manager there, super nice.. I thought anyways. He told me to come in and to take a look. He then told me he would order a new rim and it would take a week to two weeks for it to get here. NEVER GOT A CALL OR ANYTHING. Now I’m thinking how am I going to get a new $1,000 rim that THEY MESSED UP. Legal action I guess.
• AE

  Andi Everson

  5 days ago
  5.0
  Honesty. I appreciate honesty so much. Things sometimes can go so awry so fast. I believe coming to this location you will get the truth of whatever your situation is but even better, options on how to fix it. Options on how to go about best process and price options within realistic terms. You may need to wait or do a drop off but it will get done and it is in good hands. The direct communication with Chris is top notch. Truly a man who cares for his customers and knows that life, is life.
• DS

  Dinakar Says so

  Dec 29, 2025
  5.0
  I was stranded on Highway when returning home on a Sunday after Christmas and my back when have off. Luckily the next exit has this repair shop and the guy Brad helped me immediately. Bradley was very helpful and understood my situation and helped me by starting the repair immediately. Thanks to him i returned home safe and sound. Very polite, patient and courteous. Recommended place.
• AO

  Abigail Olson

  Dec 21, 2025
  5.0
  I cannot say enough good things about my experience today at the Mr. Tire on Buckeystown Pike in Frederick, MD. We had rented a vehicle from a local Enterprise to drive to New Hampshire for Christmas to see my elderly father, who is not in good health. Unbeknownst to us, the rental was given to us with the two front tires completely bald. Once we got on the highway, the car began vibrating severely and felt extremely unsafe. When we contacted Enterprise—who was close to closing—they offered no solution for the serious safety hazard they put us in. We went to two other tire shops in the area desperately looking for help, but neither had the tires available. At that point, I was exhausted, overwhelmed, and close to tears, feeling like our entire trip was about to fall apart. That’s when I called Christopher at Mr. Tire. From the moment he answered the phone, everything changed. I explained our situation—practically crying—and without hesitation he said, “Come on over, we’ll get you taken care of. I have plenty of those tires in stock and I’ll get you back on the road in no time.” His warmth, compassion, and willingness to help meant more to me than I can put into words—especially after feeling like no one else cared about the position my family was in. We brought the car over, and Christopher immediately diagnosed the issue. The repairs were completed within an hour. He reassured me that none of this was our fault and even took the time to educate me on what to check for in the future when renting a vehicle before leaving the lot. He was knowledgeable, kind, patient, and genuinely caring. Christopher didn’t just fix a car—he helped a stressed family, comforted a stranger, and saved our Christmas. I am beyond grateful for what he did for me, my husband, and our two young children. Thank you, Christopher Oliver, for being more than a store manager—for being a friend, a neighbor, and a truly caring human being. And to the owners of this location: please recognize Christopher for his outstanding work ethic and compassion. He represents your business in the very best way.

Frequently Asked Questions About Mr. Tire Auto Service Centers