Mr. Tire Auto Service Centers

4.3
713 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
1317 West Patrick Street, Frederick, MD
21702, United States

Hours

Reviews

4.3
713 reviews
5 stars
557
4 stars
35
3 stars
18
2 stars
18
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being helpful and friendly, while others reported unprofessional behavior and aggressive sales tactics.

Pricing Issues

Customers frequently mentioned concerns about being overcharged or upsold on unnecessary services, leading to distrust.

Efficiency

Some customers appreciated the quick service and ability to accommodate urgent requests, while others experienced long wait times and poor communication.

Honesty and Transparency

Several reviews highlighted instances of dishonesty regarding necessary repairs and costs, with some customers feeling misled.

Technical Competence

While many praised the technical skills of the staff, there were complaints about incorrect diagnoses and unnecessary recommendations.
  • DW
    dew1234 w
    Nov 16, 2025
    1.0
    I have a rental car through Enterprise that needed oil changed. Enterprise said they would contact Mr Tire the day before for appointment to let them know, I would be there between 1130am-12. I show up then, walk in to the front desk, there were two girls and a guy with a beard. Wait for the guy to stop talking with what seems to be a trainee about nothing important and finally acknowledges me. I said I’m renting this car from enterprise and it needs to have the oil changed. He takes my keys, and says nothing. He goes onto the next Customer, so then I wait for them to have a break in their conversation and ask the guy with the beard, “so what’s going on with my car, how long will the wait be?“ He says two hours. I go for a walk around the area for two hours and I come back. The car is in the same parking spot. I go in and ask if the car had its oil changed yet? Guy with the beard tells me no, that it’s the next car to be processed. I said OK, I will go for another walk. I come back after 30 or 40 minutes and car is still in the same parking spot. I go inside to wait…I then see two cars go into the garage to get processed. Mine remains in the same parking spot. I go up to the guy with a beard and said I cannot wait any longer, if the car is not going to be processed immediately, I need to go. He brings my keys back to me and says sorry they got hung up on a car. Colossal waste of three hours. Will never go back. Enterprise should have a partnership with one of the local Lube Centers… I would’ve waited no longer than 30 minutes. Just bad management at this Mr Tire
  • CC
    Chandu Chennupati
    Nov 15, 2025
    1.0
    I had a very bad experience at Mr. Tire. The technician there seemed to have no proper knowledge about the issue. I originally went in because my running tail light wasn’t working, but after they checked it, my entire tail light stopped working completely. On top of that, they quoted me almost $300 for a simple issue, which felt like they were just trying to charge money from people without actually fixing the problem. I later went to Midas, and they fixed the issue in just a few minutes. I’m extremely disappointed and would not recommend this place to anyone.
  • FF
    Frank
    Nov 14, 2025
    5.0
    I love Mr. Tire. My service work included complete tire replacement, battery replacement, cooling system service, and power steering service. The staff and service techs did an excellent job…. I’ll certainly be back and highly recommend Mr. Tire for all your car-care needs, the satisfaction of work well done, and the competent expertise that can keep you on the road safely
  • VB
    vedesh bisnath
    Nov 10, 2025
    1.0
    The Price you pay at the store is double the price shown online when making a reservation. It’s a definite ripoff. Will not use their services again
  • QM
    Qua Miller
    Oct 30, 2025
    1.0
    Over priced and I believe it's International. The shop installed a dirty tire and expected me to know that it wasn't used be a their storage is dusty and dirty. I asked for management and he was extremely rude, talking over me and arguing as if I'm his misbehaved child.

Frequently Asked Questions About Mr. Tire Auto Service Centers

What types of services does Mr. Tire Auto Service Centers offer?

Mr. Tire Auto Service Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine diagnostics, and specializes in tire changes with top brands.

What tire brands are available at Mr. Tire Auto Service Centers?

We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.