Mr. Tire Auto Service Centers

4.3
728 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
1317 West Patrick Street, Frederick, MD
21702, United States

Hours

Reviews

4.3
728 reviews
5 stars
564
4 stars
37
3 stars
18
2 stars
17
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some praising staff for being friendly and helpful, while others report rude and unprofessional behavior.

Communication Issues

Many customers expressed frustration over poor communication regarding service times and costs, leading to dissatisfaction and confusion.

Service Quality

There are significant concerns about the quality of repairs and diagnostics, with several customers reporting that issues were not properly addressed or misdiagnosed.

Pricing Concerns

Numerous reviews mention dissatisfaction with pricing, including feeling overcharged and discrepancies between quoted and final prices.

Timeliness

Several customers reported long wait times for service, even with appointments, leading to frustration and wasted time.
  • KB
    Kasey Bailey
    3 days ago
    5.0
    Elijah and team saved me this morning. My car started to make a noise while on my way to work, the team here took care of me quickly and had me on my way within the hour. Super friendly. Very helpful. 10/10.
  • EL
    erik luther
    4 days ago
    5.0
    Had a great experience at this location today . I think he was the manager ? Mr Dorwin . I needed a pair of tires and there is about a dozen places in a 2 mile strip there. Stopped at a few price shopping and Dorwin took great care of me. Beat everyone on price. I am in the industry for over 25 years. This was a last minute need for a md inspection and he went above and beyond. Took care of my needs. Was done when he said would be done and price was not to be beat. Great communication and customer service all around.
  • TH
    Taylor Henkin
    5 days ago
    1.0
    Went there to get new tires, they messed up my rim by RUSHING! The guy there told me he would have the manger call me the next day because he wasn’t there that day. I never received a call, so I called. The guy on the phone was super nice until I told him about my problem… he put me on hold for idk 10 minutes and at that point I hung up. I tried calling again and no answer. Another time.. NO ANSWER. I then called the Mr.Tire over on 85. Talk to the manager there, super nice.. I thought anyways. He told me to come in and to take a look. He then told me he would order a new rim and it would take a week to two weeks for it to get here. NEVER GOT A CALL OR ANYTHING. Now I’m thinking how am I going to get a new $1,000 rim that THEY MESSED UP. Legal action I guess.
  • MS
    Mel Seabolt
    Jan 1, 2026
    5.0
    Everyone was very helpful and they got me in pretty quick I had just gotten a flat and had spare put on and drove to there shop and got in quick with no problem the staff in the front very helpful
  • LM
    Lisa Malvin
    Dec 14, 2025
    1.0
    Since I was given several options from the person who answered the phone on Friday, I made an appointment for Saturday to have my oil changed at 12 noon. We arrived early and left the car for what should have been no longer than 1 hour 30 minutes with an appointment, according to another Mr. Tire location. After approximately 2 hours, my husband called and was told it would not be ready until 4 or 5 pm. So, I called and ask what was the point of making an appointment. I was rudely told that 15 other appointments were made online over night and they had 3 vehicles dropped off that morning and no one was getting special treatment. So, how is it determined what vehicle receive service first? Appointment clearly doesn't matter! We went back around 3 pm and our car was still parked in the same spot. We asked for our key back and left.

Frequently Asked Questions About Mr. Tire Auto Service Centers

What types of services does Mr. Tire Auto Service Centers offer?

Mr. Tire Auto Service Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine diagnostics, and specializes in tire changes with top brands.

What tire brands are available at Mr. Tire Auto Service Centers?

We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.