Business Details
About
Car DealerGMC Dealer
Location
Hours
Reviews
4.0
465 reviews
5 stars
305
4 stars
43
3 stars
17
2 stars
20
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly in sales and service departments.
Sales Experience
Several reviews highlighted positive experiences with sales representatives, noting their professionalism and willingness to assist.
Service Issues
There were multiple complaints regarding service department inefficiencies, including long wait times and unresolved vehicle issues.
Communication
Customers expressed frustration over poor communication regarding service updates and vehicle paperwork.
Mixed Reviews
While some customers had excellent experiences, others reported significant dissatisfaction, particularly with service and repair quality.
- SCSara CasadoNov 17, 20255.0Very professional, timely, and friendly.
- CHCarroll HoganOct 26, 20255.0Thank you to Rob and Jake in the Service Dept on Sat, Oct 25. I truck a Deer on Saturday morning on I-70 while on my way to PA to visit my daughter. I stopped in the Service Lane with my Ford EcoSport to ask for a quick assessment to be sure I didn't have any Radiator damage. There were no warning lamps on to indicate there was an issue, but I wanted a 2nd opinion. Rob didn't see anything of real concern and had Jake a service tech take a look as well. Damages appear to be cosmetic for the most part . They taped up my Bumper Cover and Headlamp to secure them for my travel. Thanks so much to you both for you assistance especially on a competitive brand (FORD). Regards, Carroll Hogan
- RLRebekah LealOct 25, 20255.0We spoke with Ross and Dante while looking for a new truck. His customer service was great! He really took his time explaining the difference in trims and shows us a lot of different trucks. He was really kind and helpful! I highly recommend asking for Ross when visiting
- RHRICHARD HENRYOct 25, 20251.0ZERO STARS, 10/25/25 They have a Toyota Prius c, listed for a week now on Carfax Used Cars w/o pics. Dlrs. still playing games.
- BWBill WarshauerOct 9, 20255.0These guys are great! You will not be disappointed with the sales staff to the Service department. Exactly what you would expect from a TOP tier company!
Frequently Asked Questions About Ideal Buick GMC
What is the address of Ideal Buick GMC?
Ideal Buick GMC is located at 5903 Urbana Pike, Frederick, MD 21704, USA.
What are the opening hours of Ideal Buick GMC?
Ideal Buick GMC is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and closed on Sundays.
How can I contact Ideal Buick GMC by phone?
You can reach Ideal Buick GMC by phone at +1 301-663-3121.
Where can I find more information about Ideal Buick GMC online?
You can visit their official website at https://www.idealbuickgmc.com/ or their Facebook page at https://www.facebook.com/247647692704302.
What types of vehicles does Ideal Buick GMC specialize in?
Ideal Buick GMC specializes in Buick and GMC vehicles, offering car sales and automotive repair services.
Is Ideal Buick GMC open on Sundays?
No, Ideal Buick GMC is closed on Sundays.
Are there other car dealers near Ideal Buick GMC?
Yes, nearby car dealers include Renn Kirby Mitsubishi, Ideal Hyundai of Frederick, Volvo Cars of Frederick, Audi Frederick, and Ourisman VinFast.
Can I find automotive repair services near Ideal Buick GMC?
Yes, nearby automotive repair services include Classic Upholstery and Glass, Maryland Collision Center, AAMCO Transmissions & Total Car Care, and Aireco Supply.
Are there convenience stores or gas stations near Ideal Buick GMC?
Yes, Sheetz and Southern States serve as nearby convenience stores and gas stations.
What nearby places can provide automotive parts and accessories?
Nearby places for automotive parts and accessories include Ideal Hyundai of Frederick, Steven at Ideal Hyundai, Ken's Ideal Autogroup, and MSP Racing.