Brand Certified
Enterprise Rent-A-Car
4.3(386 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
1410 W Patrick St, Frederick, MD
21702, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(301) 631-6884
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/md/frederick patrick-st-1645.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Frederick, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our patrick Street location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.3
386 reviews
5 stars
283
4 stars
31
3 stars
16
2 stars
10
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service, with some praising staff for being friendly and helpful, while others reported rude behavior and unprofessionalism from certain employees.
Vehicle Condition
Several customers noted issues with vehicle cleanliness and maintenance, with some receiving dirty or poorly maintained cars.
Rental Process
The rental process was generally described as smooth and efficient, but there were complaints about unavailability of reserved vehicles and hidden fees.
Staff Performance
While some staff members received high praise for their professionalism and assistance, others were criticized for poor attitudes and lack of helpfulness.
- CBCharlene BusmanFeb 23, 20264.0I got a car rental through Geico while my car was in the shop, and the transaction was fairly quick and smooth. The only issue was that they told me they would take me back to the lot and I could choose my own car, but they showed up at the repair shop with a huge BMW, then seemed surprised that I didn't want it. They did, however, take me back to the lot and let me pick a car that was smaller and more like I was used to (I drive a Prius), without complaint. Pretty happy with the transaction overall.
- JCJohn CFeb 13, 20265.0Excellent service and very easy no hassle check-in and check-out process.
- TTtonyaFeb 5, 20265.0Nolan and his associates are curteous, professional and go above to be sure you have a pleasant experience.
- ALAndrew LopezJan 21, 20265.0Nolan was professional courteous and conscientious he made our dreams come true and continues to come through for my family and myself!!!
- TJTori JJan 20, 20261.0Be aware that this place likes to scam. Was given a rental while my car was being worked on due to someone hitting me. I asked MULTIPLE times with countless phone calls, not just from me but also from the insurance supervisor. Kept telling them over and over again I only wanted what was covered. First they tried to give me a full mom van, I told them no. Then they tried to give me an suv that was just as big. Settled on a jeep cherokee which I was told was covered. Turned out to be a lie, both I and the insurance were charged. I only received $70 out of my $100 deposit I was told was being fully refunded. They charged me a gas charge even though I literally filled it before dropping it off, even have the gas charge on my card. There’s lots of hidden fees. Will be going elsewhere for future rentals. Not to mention the blonde hair manager has an attitude every time i went in.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Frederick, MD?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury vehicles with flexible rental options.
Where is Enterprise Rent-A-Car located in Frederick?
Enterprise Rent-A-Car is located at 1410 W Patrick St, Frederick, MD 21702.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on weekends?
Enterprise Rent-A-Car is open on Saturdays from 9:00 AM to 1:00 PM and closed on Sundays.
What payment methods are accepted at Enterprise Rent-A-Car Frederick?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any discounts?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
Can I reserve a rental car online for the Frederick location?
Yes, you can reserve your rental car online via the Enterprise website at enterprise.com/reserve.
Are there nearby gas stations close to Enterprise Rent-A-Car in Frederick?
Yes, the Shell gas station is located nearby, convenient for refueling your rental vehicle before or after your trip.
What food options are available near Enterprise Rent-A-Car in Frederick?
Nearby food options include Burger King for fast food and Capital Crave for American-style dining, great spots to grab a meal before or after your rental.
Are there other automotive services near Enterprise Rent-A-Car in Frederick?
Yes, nearby services include Quick Lane for automotive repair and oil changes, and Frederick Subaru offering used car sales and service centers.
Brand Certified Facts from Enterprise Rent-A-Car
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