Need a rental car in Frederick, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our patrick Street location today.
Many customers praised the staff for being friendly, professional, and helpful, particularly highlighting individuals like Nolan, Troy, and Mariam.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness and maintenance, with some customers receiving dirty or poorly maintained cars.
Reservation Issues
Customers frequently reported problems with vehicle availability, including receiving different vehicles than reserved and last-minute cancellations.
Efficiency
Many reviews mentioned quick service and efficient processes, especially when picking up and dropping off vehicles.
Mixed Experiences
While some customers had excellent experiences, others expressed frustration with service inconsistencies and poor communication.
MD
Mary Douglas
Nov 12, 2025
1.0
“We’ll Pick You Up” — Eventually. Maybe.
Enterprise’s slogan should really be “We’ll Forget to Pick You Up.”
I confirmed a 9:00 AM pickup from the autobody shop where my car is being serviced — and then stood outside in 40° weather waiting for a ride that never came. No call, no update, no apology — just radio silence while I froze outside.
If you’re looking for a company that values your time as little as possible, this is it. I’d give zero stars if Google would let me.
EE
Eduardo Escamilla
Nov 3, 2025
5.0
Excelente atención
TO
Tunde Oni-Daniel
Oct 9, 2025
1.0
Terrible team and poor customer service. Trying to upsell due to earlier arrival and being completely disingenuous.
DP
David Potocnik
Sep 30, 2025
5.0
Nolan, the manager had me picked up right away and into a rental for my trip. The same thing when I got back, he got me right home, no waiting around. First excellent rental experience!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Frederick, MD?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury vehicles with flexible rental options.
Where is Enterprise Rent-A-Car located in Frederick?
Enterprise Rent-A-Car is located at 1410 W Patrick St, Frederick, MD 21702.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on weekends?
Enterprise Rent-A-Car is open on Saturdays from 9:00 AM to 1:00 PM and closed on Sundays.
What payment methods are accepted at Enterprise Rent-A-Car Frederick?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any discounts?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
Can I reserve a rental car online for the Frederick location?
Yes, you can reserve your rental car online via the Enterprise website at enterprise.com/reserve.
Are there nearby gas stations close to Enterprise Rent-A-Car in Frederick?
Yes, the Shell gas station is located nearby, convenient for refueling your rental vehicle before or after your trip.
What food options are available near Enterprise Rent-A-Car in Frederick?
Nearby food options include Burger King for fast food and Capital Crave for American-style dining, great spots to grab a meal before or after your rental.
Are there other automotive services near Enterprise Rent-A-Car in Frederick?
Yes, nearby services include Quick Lane for automotive repair and oil changes, and Frederick Subaru offering used car sales and service centers.