Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone in Frederick, MD is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Frederick, MD or call us at (301) 378-7495.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
285 reviews
5 stars
190
4 stars
44
3 stars
24
2 stars
5
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for rudeness and poor communication.
Staff Knowledge
Several customers noted that while some staff members were very knowledgeable and provided excellent assistance, others lacked the necessary expertise to help effectively.
Store Experience
Customers appreciated the cleanliness and organization of the store, but some reported long wait times and inadequate service during busy periods.
Product Availability
Many customers found that the store had a good selection of parts in stock, although there were instances of incorrect items being sold.
Professionalism
There were complaints about unprofessional behavior from certain staff members, contrasting with positive experiences from others who demonstrated great customer care.
- JSJohn Sal2 days ago5.0Great experience, staff was very helpful, would recommend to buy products here.
- CMCarlton MNov 5, 20255.0Got parts no line quick service
- AEAxel EstradaOct 10, 20251.0Bad service, the guys make a call and don’t answer quickly, you have to wait for them to finish the call
- DCDarren ClarkOct 8, 20255.0Really great customer service went above and beyond to help me and my car
- BSBEN TEACHER SafeSep 9, 20251.0ZERO communication skills and RUDE My 90 days expired to return my wheel bearing. I assumed it’s not which is okay. The warranty policy says that you can exchange it at any AUTOZONE STORE. The team was lazy and very unprofessional and denied to do an exchange. The white mid 50s, grey hair was so RUDE Fortunately the lady helped me pull out the information on my account but couldn’t do the exchange. I will never visit your store again. Urbana store was much better and sweeter, learn LEADERSHIP and COMMUNICATION from them. You are so disappointing (Grey Hair especially) Learn how to calm customers and communicate with them as Autozone customers I would never visit your store again
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Frederick, MD?
AutoZone Auto Parts in Frederick, MD is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 7:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services to customers.
What products can I find at AutoZone Auto Parts in Frederick?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
Which auto parts brands are available at the AutoZone Autoparts store in Frederick?
The store carries brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Frederick for customer service?
You can reach them at (301) 378-7495 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located in Frederick, MD?
The store is located at 5719 Buckeystown Pike, Frederick, MD 21704, USA.
What nearby fast food restaurants can I visit before or after shopping at AutoZone?
You can visit nearby fast food restaurants like Wendy's, Checkers at 5731 Buckeystown Pike, Popeyes® Louisiana Kitchen, Burger King, and 7-Eleven for a quick meal.
Are there any nearby car rental agencies close to AutoZone in Frederick?
Yes, nearby car rental agencies include Hertz, U-Save Car & Truck Rental, and Enterprise Rent-A-Car, which can be convenient if you need a rental vehicle while shopping or repairing your car.
Can I get my bike repaired near AutoZone Auto Parts in Frederick?
Yes, Bike Doctor - Frederick, a bike repair and retail shop, is nearby and can assist with bike maintenance.
What automotive repair services are available near AutoZone in Frederick?
Nearby automotive repair services include The Lube Center for oil changes and auto restoration, Zach's Auto Clinic for general repairs, and LifeSafer Ignition Interlock for auto glass and parts.