Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Monocacy Blvd in Frederick, MD is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Frederick, MD or call us at (301) 624-0010.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
287 reviews
5 stars
191
4 stars
51
3 stars
23
2 stars
5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while many praised the helpfulness and friendliness of staff, several reviews highlighted instances of rudeness and poor service, particularly at the Monocacy Blvd location.
Product Availability
Customers reported issues with product availability, including items shown as in stock online but not available in-store, leading to frustration.
Staff Knowledge
Many customers appreciated the staff's knowledge and willingness to assist, with several specific employees receiving commendations for their expertise and helpfulness.
Service Speed
The speed of service varied, with some customers experiencing quick assistance while others noted slow service and inadequate staffing during busy times.
Installation Assistance
Numerous reviews mentioned positive experiences with staff providing installation assistance for batteries and wipers, enhancing customer satisfaction.
- SBSumit BhattacharjeeOct 16, 20255.0Great customer service. There was a young gentleman who helped me last night who was very friendly and knowledgeable. Highly recommended!
- SLSandy LaJoie-MalesonAug 27, 20251.0The Monocacy Blvd store should get 0 stars! I experienced the WORST customer service this evening, Wednesday, August 27, 2025, at the AutoZone on Monocacy Blvd. The assistant manager there was rude, dismissive and directly lied about company policy. I verified her information with the store on West Patrick Street while still at the Monocacy Blvd store and then proceeded to the store on West Patrick Street where they confirmed that she had lied directly to me and my husband about company policy. The employees at the West Patrick were EXCELLENT!! Don’t shop at Monocacy Blvd store! Buyer beware!
- JMJames McFarlandAug 21, 20255.0A+ service. Came in to get battery replaced. Tested battery which was dead and replaced battery and installed. Great service with a smile.
- ASAlleria StanleyAug 12, 20252.0Parts were shown online as being in stock, but actually, they were not. Also, got mansplained when explaining what part I needed. If the clerk had paid attention to what I was telling him and what I was showing him, we'd have saved a lot of time. Instead, we got to recreate the airline agent scene from "Meet the Parents" as he was typing furiously away to try to find the information I already had on my screen. 🤷🏼♀️
- MBMyra BaconAug 3, 20255.0Lisa and Wilford were terrific today with replacing our battery and windshield wipers. Thank you for all your help!!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Frederick, MD is open from 7:30 AM to 9:00 PM Monday through Friday.
Is AutoZone Auto Parts open on Sundays?
Yes, the store is open on Sundays from 8:00 AM to 8:00 PM.
What types of auto products does AutoZone carry?
AutoZone offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts provide in-store pickup and delivery options?
Yes, AutoZone offers both in-store pickup and same-day delivery services.
What is the address and contact number for AutoZone Auto Parts in Frederick?
The store is located at 2410 Monocacy Blvd, Frederick, MD 21701. You can call them at (301) 624-0010.
Can customers shop online for AutoZone products and pick them up in-store?
Yes, customers can shop online and choose the buy online, pickup in-store option through AutoZone's website.
Which nearby places can I visit before or after shopping at AutoZone on Monocacy Blvd?
You can visit neighboring places like Chick-fil-A for a meal, Starbucks for coffee, or The Auto Spa Express for car detailing near AutoZone.
Are there any nearby pharmacies or clinics close to AutoZone Auto Parts?
Yes, CVS Pharmacy and MinuteClinic at CVS are nearby for any health or pharmaceutical needs.
Is there a gas station near AutoZone for refueling your car during your visit?
Yes, Exxon & Mobil Stations are located nearby for convenient refueling while shopping at AutoZone.
Does AutoZone in Frederick accept phone or email inquiries?
Yes, you can contact AutoZone at (301) 624-0010 or via email at customer.service@autozone.com for any questions or assistance.