Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Monocacy Blvd in Frederick, MD is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Frederick, MD or call us at (301) 624-0010.
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Inconsistency
There were several complaints about poor service at the Monocacy Blvd location, including rudeness and lack of assistance, contrasting with positive experiences at other locations.
Product Availability
Customers reported issues with stock levels and discrepancies between online availability and in-store inventory.
Installation Services
Positive feedback highlighted the free installation services provided by staff, particularly for batteries and wiper blades.
AG
Alexander Garber
Dec 23, 2025
5.0
Nathan was very helpful. He located the headlights I needed and helped me install them on a chilly night in December. Much appreciated!
MG
M G
Dec 11, 2025
5.0
Nathan was more than helpful. Great employee and went out of his way to even help me install a device
SB
Sumit Bhattacharjee
Oct 16, 2025
5.0
Great customer service. There was a young gentleman who helped me last night who was very friendly and knowledgeable. Highly recommended!
SL
Sandy LaJoie-Maleson
Aug 27, 2025
1.0
The Monocacy Blvd store should get 0 stars! I experienced the WORST customer service this evening, Wednesday, August 27, 2025, at the AutoZone on Monocacy Blvd. The assistant manager there was rude, dismissive and directly lied about company policy. I verified her information with the store on West Patrick Street while still at the Monocacy Blvd store and then proceeded to the store on West Patrick Street where they confirmed that she had lied directly to me and my husband about company policy. The employees at the West Patrick were EXCELLENT!! Don’t shop at Monocacy Blvd store! Buyer beware!
JM
James McFarland
Aug 21, 2025
5.0
A+ service. Came in to get battery replaced. Tested battery which was dead and replaced battery and installed. Great service with a smile.