Advance Auto Parts

4.2
235 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1003 W Patrick St in Frederick offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1003 W Patrick St, Frederick, MD
21702, United States

Hours

Reviews

4.2
235 reviews
5 stars
140
4 stars
52
3 stars
13
2 stars
5
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful and friendly staff, while others report rude and unhelpful interactions.

Staff Knowledge

Several customers noted that staff members were knowledgeable and provided good advice, although there were instances of staff being unhelpful or lacking product knowledge.

Product Availability

Many customers appreciated the store's inventory and ability to find needed parts, but some experienced issues with incorrect parts or stock discrepancies.

Store Experience

The store environment received positive remarks for cleanliness and organization, but there were complaints about slow checkout times and understaffing.

Service Speed

While some reviews highlighted quick service, others mentioned delays and inefficiencies, particularly during busy times.
  • MC
    Mariela Campos
    Oct 20, 2025
    5.0
    For my part, I am satisfied with the service that Cristian provided me. He was very kind, precise, and very fast.
  • JB
    J Beebe
    Oct 15, 2025
    5.0
    These guys are consistently fast, friendly and polite, and they obviously keep a very high standard as far as customer service. They have excellent on-hand inventory, and very quick turn-around on shipping items. AAP is my "Go-To" one-stop source for local APs for my mobile repair, towing and hauling biz!
  • AH
    Amanda Hunter
    Aug 22, 2025
    1.0
    The employees at this store are so rude, the worst customer service experiences I've ever had. NAPA is so much better.
  • KA
    Katie Ambush
    Jul 22, 2025
    5.0
    Joey at the W Patrick St location was so helpful. I’m not a huge car enthusiast but I needed to find a particular screw for my engine filter as I was concerned about having one missing. Joey offered to come take a look and was so helpful in helping me figure it out. So shout out to this location and Joey in particular for his help!
  • SN
    Shoja Nabavi
    Jul 5, 2025
    5.0
    Very helpful staff

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*