Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Fort Washington, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Fort Washington location today.
Location
Hours
Reviews
4.1
241 reviews
5 stars
159
4 stars
27
3 stars
15
2 stars3
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individual employees providing exceptional service.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of reserved vehicles and poor communication regarding reservations.
Vehicle Condition
Customers reported mixed experiences regarding vehicle conditions, with some mentioning clean and well-maintained cars, while others noted issues like low oil and unpleasant odors.
Staffing Concerns
Multiple reviews indicated that the location was often understaffed, leading to longer wait times and stressed employees.
- KMKaren Howell McPherson4 days ago5.0Exceptional service was provided.
- AGAl Garcia6 days ago1.0Poorly run, poor customer service, vehicles not filthy because "the pressure washer was broken", picked up with an empty tank since the person with the gas card was not present and no one else had access to one. "Return it empty" was their suggestion. GPS/Navigation" did not work, etc., etc. My daughter picks up another vehicle since it was close to where we were staying and same identical issues. At least her tank was almost half full...
- MCMo CrawlJan 5, 20265.0Mr Walker was the associate who helped me with my rental and he is by far one of the most polite & patient rental agent that Enterprise could have!! He kept me informed throughout the day when he saw there may possibly be a problem with my rental. But upon by rental time I was given a replacement the worked out just great! I can't say thank you enough to Mr Walker for being a top notch agent!
- IEIfeoma EssienDec 27, 20251.0There’s no need in making a reservation. You will go through the motions of confirming your reservation only for them to claim that they called you right before they closed the day before to tell you they don’t have your vehicle. Terrible location. Don’t waste your time.
- SCStephanie CarmichaelDec 17, 20255.0I will definitely use Enterprise for all my rental needs! They upgraded at no additional cost to me for not having the vehicle that I requested
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Fort Washington offer?
They offer a wide range of vehicles including standard cars, vans, and luxury cars with flexible rental options.
What are the operating hours for Enterprise Rent-A-Car in Fort Washington?
Open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation at Enterprise Rent-A-Car in Fort Washington?
You can reserve your rental car online through their website or by calling their local phone number.
What payment methods are accepted at Enterprise Rent-A-Car in Fort Washington?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer special discounts?
Yes, they have great weekend rental rates and offer discounts for active military members.
What services does Enterprise Rent-A-Car provide at the Fort Washington location?
Services include car rental, van rental, luxury car rental, airport pick-up, and auto rental.
Can I find any places to eat near Enterprise Rent-A-Car in Fort Washington?
Yes, nearby dining options include Japan Cafe, Top China, Papa Johns Pizza, Steak in a Sack, and Sunshyne's Steak In a Sack.
Are there any fitness or wellness centers near Enterprise Rent-A-Car in Fort Washington?
Nearby fitness locations include the YMCA and Kaifuku Kerai Shin Ryu martial arts club.
Where can I find medical services near Enterprise Rent-A-Car in Fort Washington?
Adventist Medical Group - Primary & Specialty Care and Surburban Orthopaedics are close to the rental location.
Are there convenient places for fuel or car maintenance near Enterprise Rent-A-Car?
Yes, nearby options include Shell, Exxon, Exxon & Mobil Stations, AutoZone, and Tiger Mart gas station and convenience store.