Need a rental car in Fort Washington, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Fort Washington location today.
Feedback highlights a mix of exceptional and poor customer service experiences, with some staff praised for their politeness and professionalism, while others were criticized for unprofessional behavior and lack of support.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems, indicating a need for better vehicle upkeep.
Reservation Issues
Many customers reported problems with reservations, including unavailability of reserved vehicles and poor communication regarding their status, leading to frustration.
Staffing Concerns
Customers expressed concerns about understaffing during busy times, which affected service efficiency and customer experience.
SB
Stephanie Barber
Feb 18, 2026
5.0
I need to express my appreciation and gratitude for this location. My car went in the shop for two months, and Mr. Walker and Ms. Shaderra went above and beyond to accommodate me. I would like to thank them both for all the patience, assistance, and professionalism with my rental. I will continue to book through this location in the future, and I thank them both for the wonderful A+ service!
JH
J. Christian Hurtado
Feb 16, 2026
4.0
Good place to rent a car if you are in a hurry, I will recommend to call first or rent online in order to be sure the availability of the rental cars. Customer service is good and attentive.
KM
Karen Howell McPherson
Jan 9, 2026
5.0
Exceptional service was provided.
AG
Al Garcia
Jan 7, 2026
1.0
Poorly run, poor customer service, vehicles not filthy because "the pressure washer was broken", picked up with an empty tank since the person with the gas card was not present and no one else had access to one. "Return it empty" was their suggestion. GPS/Navigation" did not work, etc., etc. My daughter picks up another vehicle since it was close to where we were staying and same identical issues. At least her tank was almost half full...
MC
Mo Crawl
Jan 5, 2026
5.0
Mr Walker was the associate who helped me with my rental and he is by far one of the most polite & patient rental agent that Enterprise could have!! He kept me informed throughout the day when he saw there may possibly be a problem with my rental. But upon by rental time I was given a replacement the worked out just great! I can't say thank you enough to Mr Walker for being a top notch agent!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Fort Washington offer?
They offer a wide range of vehicles including standard cars, vans, and luxury cars with flexible rental options.
What are the operating hours for Enterprise Rent-A-Car in Fort Washington?
Open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation at Enterprise Rent-A-Car in Fort Washington?
You can reserve your rental car online through their website or by calling their local phone number.
What payment methods are accepted at Enterprise Rent-A-Car in Fort Washington?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer special discounts?
Yes, they have great weekend rental rates and offer discounts for active military members.
What services does Enterprise Rent-A-Car provide at the Fort Washington location?
Services include car rental, van rental, luxury car rental, airport pick-up, and auto rental.
Can I find any places to eat near Enterprise Rent-A-Car in Fort Washington?
Yes, nearby dining options include Japan Cafe, Top China, Papa Johns Pizza, Steak in a Sack, and Sunshyne's Steak In a Sack.
Are there any fitness or wellness centers near Enterprise Rent-A-Car in Fort Washington?
Nearby fitness locations include the YMCA and Kaifuku Kerai Shin Ryu martial arts club.
Where can I find medical services near Enterprise Rent-A-Car in Fort Washington?
Adventist Medical Group - Primary & Specialty Care and Surburban Orthopaedics are close to the rental location.
Are there convenient places for fuel or car maintenance near Enterprise Rent-A-Car?
Yes, nearby options include Shell, Exxon, Exxon & Mobil Stations, AutoZone, and Tiger Mart gas station and convenience store.
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