Enterprise Rent-A-Car

4.1
305 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
Get DirectionsCallWebsite

Business Details

1601 Eastern Blvd, Essex, MD
21221, United States
(410) 682-6474
https://www.enterprise.com/en/car-rental/locations/us/md/essex-1824.html
GoogleFacebookTwitter

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Essex, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Essex location today.

Location

Enterprise Rent-A-Car
1601 Eastern Blvd, Essex, MD
21221, United States

Hours

Reviews

4.1
305 reviews
5 stars
200
4 stars
34
3 stars
14
2 stars
14
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with several mentioning specific employees who provided exceptional service.

Vehicle Availability

There were multiple complaints about vehicles not being available despite reservations, leading to frustration among customers.

Vehicle Condition

Some customers reported issues with the cleanliness and maintenance of the vehicles, including mechanical problems and unclean interiors.

Reservation Issues

Several reviews highlighted problems with reservations, including last-minute cancellations and unfulfilled vehicle requests.
  • DJ
    Dey-Dey Jeffries
    Dec 23, 2025
    4.0
    I booked through enterprise this time last year and ran into a bit of a road bump and contacted the travel plug (aka @slstravel ..on socials ) to help iron out this problem; also at a small discounted price í may add (about a $100 difference). Both enterprise and the third party (Shantae) worked with me and everything after was smooth sailing.
  • CN
    Chaotic Neutral
    Dec 14, 2025
    5.0
    The staff here are always professional and efficient even when it's crazy busy. They will take care of you and your rental needs. I always choose Enterprise.
  • GB
    Greg Brooks
    Dec 10, 2025
    2.0
    Left me stranded when vehicle was not ready for pick up when dropped off at repair shop.
  • RM
    Robert Miller
    Dec 1, 2025
    5.0
    I rented a car from them. They were helpful and the car worked wonderfully. I couldn't have asked for better service. They even gave me a ride home after I had dropped off the car. I highly recommend them!
  • TC
    Tiffany Cotman
    Nov 25, 2025
    5.0
    They were so nice so polite my husband and I have been renting a vehicle on and off through enterprise and Turo since March unfortunately and this is the first location where we had a phenomenal experience they went above and beyond to really help us get into some thing unfortunately I had to turn the car in early but fortunately for me it was just because we bought a car but I would definitely recommend this place and I would definitely be back if I ever need a rental again They went above and beyond really exceeded my expectations so I really appreciate them. The whole team was really nice over there.
Read more reviews on Google

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Essex, MD?

You can rent a wide range of vehicles including cars, vans, luxury cars, and more at Enterprise Rent-A-Car in Essex, MD.

Where is Enterprise Rent-A-Car located in Essex?

Enterprise Rent-A-Car is located at 1601 Eastern Blvd, Essex, MD 21221, USA.