Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Eastern Blvd in Essex, MD is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Essex, MD or call us at (410) 574-3687.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
302 reviews
5 stars
171
4 stars
57
3 stars
34
2 stars
7
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising helpful staff while others report rudeness and lack of assistance.
Staff Knowledge
Several reviews highlight knowledgeable employees, but there are also complaints about staff being uninformed or unhelpful.
Inventory Issues
Customers frequently mention problems with inventory accuracy, including items being out of stock or incorrect parts being provided.
Store Environment
Some reviews note that the stores are clean and well-stocked, while others criticize the lack of urgency and attentiveness from staff.
Positive Experiences
Despite negative feedback, many customers express satisfaction with specific employees and the overall service they received.
- EPErnesta PradoOct 14, 20255.0Excellent
- TCTrina CherieOct 5, 20251.0Bought a fuel filter, it was defective and they would not accept a exchange. Complete bullshit
- NBNoneya BinessOct 3, 20251.03 people helping one guy while ignoring other customers. I will never use AutoZone again
- SDSherrie DuerAug 14, 20251.0My husband went into the store on Eastern Ave in Essex Aug 13 7:45, they guy working that shift needs to be gone or trained. We needed a slim jim to get our door unlocked. He said we don't carry them husband said they are online showing you have instock. He rudely said show me my husband's phone was locked in vehicle. Worker looked it up on computer and saw it, still rude said Pulaski has it. We go to Pulaski Goldenring with no improvement of staff. Kid on his phone playing game. My husband says are you working here? He says he's on hold on work phone. Husband says you can't look something up while your on hold? He said what you need husband states a slim jim he said they are right behind you, he was referring to a sausage. Husband said no a tool to get in your car when locked out. Luckily a customer was there that offered to lend us one. This is pretty much everytime he goes to any auto Zone rude lazy and zero knowledge. This more reflects on the owner to not monitor your staff and train them correctly or just hiring cheap so you get what you pay for but you are losing many customers and sales.
- APAndre PachecoJul 25, 20251.0Horrible costumer service, seems like they don’t even want to work. Had me waiting for an hour just to tell me “they cant find it” while they sent me from other autozone to this one. Never coming back
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts at 725 Eastern Blvd Essex, MD?
AutoZone Auto Parts in Essex, MD is open Monday through Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery options for customers.
What types of products can I find at AutoZone Auto Parts in Essex?
You can find a variety of auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and popular brands like Duralast and Bosch.
Is curbside pickup available at this AutoZone location?
Yes, curbside pickup is available at the AutoZone Eastern Blvd store in Essex, MD.
What is the contact phone number for AutoZone Auto Parts in Essex?
You can contact the AutoZone store at 725 Eastern Blvd, Essex, MD by calling (410) 574-3687.
Where is AutoZone Auto Parts located and how can I visit?
AutoZone Auto Parts is located at 725 Eastern Blvd, Essex, MD 21221, USA. You can visit during store hours or shop online via their website.
What other automotive services or stores are nearby AutoZone Essex?
Nearby you will find Lou's Auto Service for automotive repairs and East Coast Automotive Inc which is a used car dealer and repair service, ideal for comprehensive vehicle needs.
Are there convenient fueling stations close to AutoZone Auto Parts in Essex?
Yes, Crown Gas Station and bp gas station are nearby, offering convenient fuel and convenience store options before or after your visit to AutoZone.
What dining options are near AutoZone in Essex for grabbing a quick meal?
Nearby dining includes Burger King and Taco Bell, providing fast food options that are convenient for customers visiting AutoZone.
Does the AutoZone Essex store participate in any community or social services nearby?
While AutoZone primarily sells auto parts, nearby you can find social service organizations such as Bay Capital Group LLC, which offers installment loans and mortgage brokering.