Business Details
About
Auto Body ShopAuto Glass ShopAuto Detailing ServiceTowing Service StationAuto Repair Shop
Autobody Evolution has been a top choice for collision repair in the Baltimore area since 2000. With four Maryland locations in Essex, Catonsville, Parkville, and Towson, and a location in Littlestown, PA, we’re dedicated to getting you back to GO. From minor dents and dings to major collision damage, our experienced techs are equipped to handle all your collision repair needs. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road.
Evolution is not just part of the company name, it's part of the everyday operating philosophy.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.2
257 reviews
5 stars
174
4 stars
30
3 stars
17
2 stars3
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional customer service, highlighting staff's attentiveness and communication.
Repair Quality
While some customers were satisfied with the repair quality, others reported issues with paint jobs and incomplete repairs.
Communication Issues
Numerous reviews mentioned poor communication regarding repair timelines and updates, leading to frustration among customers.
Timeliness
Several customers expressed dissatisfaction with delays in repair completion, with some vehicles taking significantly longer than initially promised.
Cleanliness
Some customers noted that their vehicles were returned with dust or dirt inside, indicating a need for better cleanliness standards.
- RGRobert Gassel6 days ago5.0I had the best service at Autobody Evolution. My insurance company recommended this shop after my car was side swiped in a parking lot with no information. From the minute I stepped in the front door the young lady behind the counter was so professional and very respectful. The owner went out to look at my car with me and went over the damages. Within a couple of days I had the estimate and the car was ready in a week or so..They updated the work being done every couple of days thru texts until the car was ready. The same owner extraordinare walked me out to the car when I got to the shop and went over every last detail. The work is guaranteed for the life of the car!! The repairs were perfect!! What a great job!! Sooooo highly recommended!!!!
- LMLisa MillingsJan 1, 20265.0Very efficient, friendly and fast service very pleased with the repair of my vehicle thank you so much!
- GSGlenda SandersDec 29, 20255.0Excellent repair. Courteous and kept me informed of progress. Very pleased.
- JCJerry C.Dec 24, 20251.0Had to go back twice to fix an issue and they dirtied up my car with their shoes. Disgusting.
- TWTanefa WallaceDec 8, 20254.0Great place good quick service!
Frequently Asked Questions About Autobody Evolution - Essex
What types of collision repair services does Autobody Evolution - Essex offer?
Autobody Evolution - Essex offers collision repair services including minor dents and dings, major collision damage repair, paint services, paintless dent repair, glass replacement, frame/unibody repair, and mechanical repairs.
What are the operating hours for Autobody Evolution - Essex?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays. It is also closed on certain holidays such as November 27, 2025, December 25, 2025, and January 1, 2026.
Does Autobody Evolution - Essex accept credit card payments?
Yes, they accept major credit cards including American Express, Discover, Mastercard, and Visa, as well as mobile payment options like Apple Pay, Android Pay, and Samsung Pay. Cash payments are also accepted.
Is Autobody Evolution - Essex accessible for customers with disabilities?
Yes, the facility has a wheelchair accessible entrance, parking, and restroom to accommodate customers with disabilities.
What languages are spoken at Autobody Evolution - Essex?
The staff at Autobody Evolution - Essex speaks English and Spanish to assist a wide range of customers.
Does Autobody Evolution - Essex provide assistance with insurance claims?
Yes, they offer estimate and claim guidance services and work directly with all insurance companies to ensure a smooth and hassle-free experience.
Where is Autobody Evolution - Essex located?
Autobody Evolution - Essex is located at 1400 Eastern Boulevard, Essex, MD 21221, USA.
Are there any nearby automotive or insurance services close to Autobody Evolution - Essex?
Yes, nearby are insurance agencies such as Gebco Insurance (Tag & Title), Gregory Taylor: Allstate Insurance, and Young Insurance & Financial, which can be helpful for customers needing insurance services related to vehicle repair.
What nearby facilities can customers visit while their vehicle is being repaired at Autobody Evolution - Essex?
Customers can visit nearby places like Rita's Italian Ice for a refreshing treat, Super Cleaner for laundry services, or Five Below for discount shopping, providing convenient options during their wait.
Are there medical facilities close to Autobody Evolution - Essex that customers can access in case of emergencies?
Yes, Express Care Of Essex and ExpressCare Urgent Care Centers, which offer medical and emergency services, are located nearby for quick access if needed.