Business Details
About
Auto Body ShopAuto Glass ShopAuto Detailing ServiceTowing Service StationAuto Repair Shop
Autobody Evolution has been a top choice for collision repair in the Baltimore area since 2000. With four Maryland locations in Essex, Catonsville, Parkville, and Towson, and a location in Littlestown, PA, we’re dedicated to getting you back to GO. From minor dents and dings to major collision damage, our experienced techs are equipped to handle all your collision repair needs. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road.
Evolution is not just part of the company name, it's part of the everyday operating philosophy.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.2
246 reviews
5 stars
166
4 stars
28
3 stars
17
2 stars3
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting good communication and updates throughout the repair process.
Repair Quality
Overall, the quality of repairs received positive feedback, with many customers stating their vehicles looked brand new after service.
Timeliness
Several reviews noted delays in repair times, with some customers expressing frustration over extended wait periods and lack of communication regarding timelines.
Cleanliness
While the exterior of vehicles was often reported as clean upon pickup, some customers mentioned issues with dust and debris inside their cars.
Communication Issues
A recurring theme was the lack of proactive communication from the shop, with customers often having to reach out for updates on their vehicle's status.
- ZYZion YuNov 17, 20251.0Brought a car here 3 weeks ago for a bumper repair, and called today to pick up the car because it was "ready" just for them to say the car was stolen at 3am at night. The lack of communication and security this place has is completely ridiculous!
- NBNickcole BradleyNov 17, 20255.0Friendly professional customer service. Patient with answering questions. Great work done.
- DBDarlene BensonNov 13, 20255.0My vehicle was hit the repairs were awesome can't even tell. Steve was very kind as were the other employees. Very professional and kind. If I'm ever in need this is my go to body shop. I'll definitely tell my friends. Thank you Evolution for a job well done...
- WHWESLEY HASSINGERNov 6, 20253.0A quite disappointed about the paint job. The repaired my car and that was excelent but the paint job on the mirror and the wheel are terrible. The wheel fells like sandpaper
- WMWillie MuseOct 29, 20251.0We brought our car here to be fixed and it has been a total disaster we were told 2weeks and it has been a month and a half and still having nothing but issues we the car. Nightmare never again.
Frequently Asked Questions About Autobody Evolution - Essex
What types of collision repair services does Autobody Evolution - Essex offer?
Autobody Evolution - Essex offers collision repair services including minor dents and dings, major collision damage repair, paint services, paintless dent repair, glass replacement, frame/unibody repair, and mechanical repairs.
What are the operating hours for Autobody Evolution - Essex?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays. It is also closed on certain holidays such as November 27, 2025, December 25, 2025, and January 1, 2026.
Does Autobody Evolution - Essex accept credit card payments?
Yes, they accept major credit cards including American Express, Discover, Mastercard, and Visa, as well as mobile payment options like Apple Pay, Android Pay, and Samsung Pay. Cash payments are also accepted.
Is Autobody Evolution - Essex accessible for customers with disabilities?
Yes, the facility has a wheelchair accessible entrance, parking, and restroom to accommodate customers with disabilities.
What languages are spoken at Autobody Evolution - Essex?
The staff at Autobody Evolution - Essex speaks English and Spanish to assist a wide range of customers.
Does Autobody Evolution - Essex provide assistance with insurance claims?
Yes, they offer estimate and claim guidance services and work directly with all insurance companies to ensure a smooth and hassle-free experience.
Where is Autobody Evolution - Essex located?
Autobody Evolution - Essex is located at 1400 Eastern Boulevard, Essex, MD 21221, USA.
Are there any nearby automotive or insurance services close to Autobody Evolution - Essex?
Yes, nearby are insurance agencies such as Gebco Insurance (Tag & Title), Gregory Taylor: Allstate Insurance, and Young Insurance & Financial, which can be helpful for customers needing insurance services related to vehicle repair.
What nearby facilities can customers visit while their vehicle is being repaired at Autobody Evolution - Essex?
Customers can visit nearby places like Rita's Italian Ice for a refreshing treat, Super Cleaner for laundry services, or Five Below for discount shopping, providing convenient options during their wait.
Are there medical facilities close to Autobody Evolution - Essex that customers can access in case of emergencies?
Yes, Express Care Of Essex and ExpressCare Urgent Care Centers, which offer medical and emergency services, are located nearby for quick access if needed.