Valvoline Instant Oil Change

4.2
595 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Ellicott City.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
4215 Montgomery Rd., Ellicott City, MD
21043, United States

Hours

Reviews

4.2
595 reviews
5 stars
414
4 stars
70
3 stars
27
2 stars
13
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their willingness to explain services without being pushy.

Service Speed

Numerous reviews noted quick service times, with many customers being in and out in under 30 minutes.

Mixed Experiences

While many had positive experiences, several customers reported issues with service quality, including miscommunication and dissatisfaction with upselling tactics.

Pricing Concerns

Some customers expressed frustration over rising prices and fees for services that were previously complimentary.

Quality Control Issues

A few reviews mentioned serious concerns about service quality, including improper handling of vehicles leading to damage.
  • MM
    Mary
    Nov 11, 2025
    5.0
    Everyone is always so nice. Also love that they take coupons.
  • CB
    C. Bishop
    Nov 10, 2025
    5.0
    Yesterday afternoon I had a fantastic experience at Vavoline in Ellicott City, MD. The staff was incredibly friendly and professional. They completed my Toyota RAV4 oil change, differential fluid replacement, cabin filter replacement, battery check, tire inflation, and light check quickly (in about 25 minutes) without rushing. I appreciated that they clearly explained the services and didn't try to upsell me on anything unnecessary. When asked any questions, Sulay was transparent about procedures and expectations. He was a standout employee: personable and went the extra mile. I'll definitely be back and will recommend them to my friends!
  • SB
    Sam B
    Nov 1, 2025
    5.0
    Didn't wait long to start service. It was quick but the staff also took the time to explain why they were recommending what they were. Friendly and multiple employees told me to have a good day or waved.
  • LL
    Louis Lenoff
    Oct 30, 2025
    1.0
    1, I would give zero stars if possible 2, 1 feel I was lied to about the services offered. I drive an older vehicle. It has a minor pinion seal leak. It requires that I have the differential lube topped off about every 15K miles. In the Era before front wheel drive cars, such care was a standard part of a lube service. The Lie... I called this facility yesterday to ask if they would top off my fluid, fully expecting to pay a reasonable fee. I was told "Yes, we can do that as an add-on to an oil change" by the lady who answered my call. I arrived this AM and spoke to the gentleman who asked "what can we do for you today" I asked for an oil change and my fluid topped off. His reply " We only offer a differential service for $129.00". I explained my previous conversation with Valvoline. He apologized for the situation. In my opinion this behavior approaches a "bait & switch" As such, I will find an alternative oil change provider.
  • LM
    Lisa McKenna
    Oct 9, 2025
    3.0
    The people that work at this Valvoline are wonderful. They do a great job. But it is never cheap to get work done and I get most maintenance there including all oil changes. I had a oil change just weeks ago and my low tire lights on 3 tires were on and I went there to get air in the tires. It has always been free fillups and air, but now it is a 10.00 fee. Just bothered me, will probably still go there. I feel their prices are very high, but that has always been ok till now

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Ellicott City offer?

Valvoline Instant Oil Change provides quick, 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all vehicle types.

What are the operating hours of Valvoline Instant Oil Change in Ellicott City?

The Ellicott City location is open Monday to Friday from 7:30 AM to 7:00 PM, Saturdays from 7:30 AM to 6:00 PM, and Sundays from 9:00 AM to 5:00 PM.