Mr. Tire Auto Service Centers

4.8
1639 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
8621 Baltimore National Pike, Ellicott City, MD
21043, United States

Hours

Reviews

4.8
1,639 reviews
5 stars
1,511
4 stars
41
3 stars
13
2 stars
12
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised the staff for being friendly and helpful, others reported rude behavior and poor communication.

Service Efficiency

Many customers appreciated the quick service, especially for urgent repairs, but several noted long wait times and delays despite having appointments.

Communication Issues

Several reviews highlighted a lack of clear communication regarding services, pricing, and appointment confirmations, leading to customer frustration.

Quality of Work

While some customers were satisfied with the quality of repairs, others reported issues such as improper tire balancing and misdiagnosed problems.

Staff Professionalism

Some staff members received high praise for their professionalism and expertise, while others were criticized for being unprofessional and dismissive.
  • TJ
    Tommy Jean
    3 days ago
    4.0
    I got my new tires installed and my wheels aligned on 11/13/25 The older gentleman at the front desk was very nice and helpful even though they were very busy that day. The install took about an hour and a half. The results on my alignment was confusing because the caster on my passenger side front wheel went from a green 7.7° to a red 6.3°. idk how to align a tire so hopefully this is correct.
  • GC
    Greg Chaffman
    Nov 11, 2025
    5.0
    My tires shipped from Tire Rack. Issues on my end led to them sitting there for over a week before I could get them mounted, balanced, and installed. The shop manger was patient and easy to work with and the price lowest in the area.
  • NA
    Nyna Allen
    Nov 10, 2025
    5.0
    I had a flat tire on Saturday in an area I wasn’t familiar with. I called Mr. Tire, and Fred, who was working at the front desk, immediately found a replacement for my damaged tire that couldn’t be repaired. He was efficient, professional, and had a wonderful attitude. I truly commend him for his quick and excellent service, and I would highly recommend this location.
  • KH
    Kurt Henke
    Nov 9, 2025
    5.0
    I had an excellent experience at the Mr. Tire in Catonsville, MD off Route 40! Fred and the entire team were outstanding — friendly, professional, and quick to get things done. Fred especially stood out for his exceptional customer service, clear communication, and prompt follow-up throughout the visit. The prices were fair, the work was high-quality, and I left feeling confident my car was in good hands. Highly recommend this location, and I’ll definitely be returning for future service and maintenance!
  • HB
    Hal Black
    Nov 3, 2025
    1.0
    I made an appointment to get tires installed online. When I called to confirm the tires were in inventory, they had no record of the appointment. I was ordering Model X All-Season tires. I told the agent to be sure to get the Model X All-Season Tires, because there was just a plain Model X tire, and that was a summer tire, not what I want. When I dropped the car off, I asked again for the agent to confirm that I was getting the All-Season Tires. When I came to pick up the car, sure enough, it had the summer Model X tires, not the All Season. So there were additional days to wait to get the right tires. Also, the price per tire was significantly more than the website price, and they didn't include the manufacturer rebate of $50. They did correct it immediately. When I finally got the correct tires, the tire pressures were all wrong. The label on the car says 32 PSI. I measured the tires with two different gauges and they were 27, 34, 35, and 48(!!) PSI.

Frequently Asked Questions About Mr. Tire Auto Service Centers

What types of automotive services does Mr. Tire Auto Service Centers offer?

Mr. Tire Auto Service Centers provides comprehensive automotive care including maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and specializes in tire changes with top-quality brands.

What are the operating hours of Mr. Tire Auto Service Centers in Ellicott City?

The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.