Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Feedback on customer service is mixed; while some praised the staff for being friendly and helpful, others reported rude behavior and poor communication.
Service Efficiency
Many customers appreciated the quick service, especially for urgent repairs, but several noted long wait times and delays despite having appointments.
Communication Issues
Several reviews highlighted a lack of clear communication regarding services, pricing, and appointment confirmations, leading to customer frustration.
Quality of Work
While some customers were satisfied with the quality of repairs, others reported issues such as improper tire balancing and misdiagnosed problems.
Staff Professionalism
Some staff members received high praise for their professionalism and expertise, while others were criticized for being unprofessional and dismissive.
TJ
Tommy Jean
3 days ago
4.0
I got my new tires installed and my wheels aligned on 11/13/25
The older gentleman at the front desk was very nice and helpful even though they were very busy that day. The install took about an hour and a half.
The results on my alignment was confusing because the caster on my passenger side front wheel went from a green 7.7° to a red 6.3°. idk how to align a tire so hopefully this is correct.
GC
Greg Chaffman
Nov 11, 2025
5.0
My tires shipped from Tire Rack. Issues on my end led to them sitting there for over a week before I could get them mounted, balanced, and installed. The shop manger was patient and easy to work with and the price lowest in the area.
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Nyna Allen
Nov 10, 2025
5.0
I had a flat tire on Saturday in an area I wasn’t familiar with. I called Mr. Tire, and Fred, who was working at the front desk, immediately found a replacement for my damaged tire that couldn’t be repaired. He was efficient, professional, and had a wonderful attitude. I truly commend him for his quick and excellent service, and I would highly recommend this location.
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Kurt Henke
Nov 9, 2025
5.0
I had an excellent experience at the Mr. Tire in Catonsville, MD off Route 40! Fred and the entire team were outstanding — friendly, professional, and quick to get things done. Fred especially stood out for his exceptional customer service, clear communication, and prompt follow-up throughout the visit. The prices were fair, the work was high-quality, and I left feeling confident my car was in good hands. Highly recommend this location, and I’ll definitely be returning for future service and maintenance!
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Hal Black
Nov 3, 2025
1.0
I made an appointment to get tires installed online. When I called to confirm the tires were in inventory, they had no record of the appointment. I was ordering Model X All-Season tires. I told the agent to be sure to get the Model X All-Season Tires, because there was just a plain Model X tire, and that was a summer tire, not what I want. When I dropped the car off, I asked again for the agent to confirm that I was getting the All-Season Tires. When I came to pick up the car, sure enough, it had the summer Model X tires, not the All Season. So there were additional days to wait to get the right tires. Also, the price per tire was significantly more than the website price, and they didn't include the manufacturer rebate of $50. They did correct it immediately. When I finally got the correct tires, the tire pressures were all wrong. The label on the car says 32 PSI. I measured the tires with two different gauges and they were 27, 34, 35, and 48(!!) PSI.
Frequently Asked Questions About Mr. Tire Auto Service Centers
What types of automotive services does Mr. Tire Auto Service Centers offer?
Mr. Tire Auto Service Centers provides comprehensive automotive care including maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and specializes in tire changes with top-quality brands.
What are the operating hours of Mr. Tire Auto Service Centers in Ellicott City?
The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Can I buy tires from top brands at Mr. Tire Auto Service Centers?
Yes, they specialize in tire changes and offer top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
Where is Mr. Tire Auto Service Centers located in Ellicott City?
It is located at 8621 Baltimore National Pike, Ellicott City, MD 21043, USA.
What is the contact number for Mr. Tire Auto Service Centers?
You can reach them at +1 410-461-4941.
Are there any nearby places where I can grab food after visiting Mr. Tire?
Yes, Subway restaurant is nearby, making it convenient to grab a sandwich after your visit.
If I need pharmacy services near Mr. Tire Auto Service Centers, where can I go?
Rite Aid, a pharmacy and convenience store, is located nearby for your medical and cosmetic needs.
Are there other automotive-related businesses close to Mr. Tire Auto Service Centers?
Yes, Honda and O'Donnell Honda car dealers and repair centers are nearby, as well as Classic Kia of Ellicott City and Enterprise Car Sales for used cars.
Can I visit a medical center near Mr. Tire Auto Service Centers for urgent care?
RediClinic, an urgent care center and medical clinic, is located nearby for any immediate health needs.
Are there any beauty salons close to Mr. Tire Auto Service Centers if I want to get a haircut?
Yes, Eclipse Hair Design, Franchon Parlour, Glamorous Hair and Nail, and Personality Hair Salon are nearby for your hair and beauty needs.