Mr. Tire Auto Service Centers

Reviews

• SP

  Sankalp Parekh

  6 days ago
  4.0
  I had a good overall experience with this Mr. tire auto service. Work was done well and completed on time. Overall a good experience, except the front desk interaction, which felt a bit curt and could have been more welcoming.
• DI

  David Irish

  Jan 5, 2026
  5.0
  Excellent Service
• MM

  Michael McGinty

  Dec 31, 2025
  2.0
  I had 4 new tires and new brakes installed. I want to give them more stars but overall It was not a positive experience. I scheduled an appointment online. I dropped my car off and expected to leave my car most of the day. I was called and given an estimate. I asked for a specific tire for my car and then realized on there web page they had a special buy 3 get one free. Even though I thought it was the same tire I was told that the special was a different tire not the one I had ordered for my car. Ok, fine. I asked since I am having a lot of work done can you offere any other discount. I was told I 'll see what I can do. Fair enough, in the end they could do nothing. Understand that, but I was also told, the place they order their tires from only send two of the 4 they supposedly ordered for me and the Roteers they recieved were the wrong ones. Because of this I was given a choice to either leave my car with them or pick it up half complete and come back another day to finish. I decided to leave the car. I was told that I would have my ar by 11 am the next day. Ok, When I called in the AM to check on my car I was told that the morning crew didn't know the status of my car. So being a bit frustrated I told the person on the phone what had happened. I was told then that this person was sick and had no idea what happened yesterday. Ok, but could I have my car back by 11 am? Not sure I will get back to you I was told. Ok things happen its life I get this, but the way I was treated like I was doing them a favor "it felt Like this" Since I had to call for updates no one called me to tell me what was going on, either missing tires or wrong rotors...Just seemed very unprofessional and not only that after spending a few thousand on the repairs and tires...well Not very satisfied that MR Tire's personel did notning to make things right. I have gone to MR Tire numbers of times and have always had decent respect and service. Maybe its just the Ellicott city location that is not run well or professionally. Left me thinking I would not go back and never again refer anyone to this MR tire. Sad how customers don't mean much these days. We pay and move on...well I will just move on. I hope folks found this helpful. This was a true, honest opinion and visit. Cheers
• VF

  vern flake

  Dec 1, 2025
  5.0
  Very friendly and helpful got me fixed up right away
• SJ

  S Jalali

  Nov 27, 2025
  1.0
  I visited the Mr. Tire store located at 9435 Baltimore National Pike in Ellicott City MD on 11/20/2025 to change tires on my Mercedes E350. Their technician charged me $851.36 for 4 tires. But when I checked the receipt, I noticed that the tire size indicated on the receipt was incorrect. I mentioned the mistake to the technician and he canceled the original order and placed another order with the correct tire size and he asked me to paid another $851.36. The technician told me that I will get a refund of $851.36 within next couple of days. However, it has been more than two weeks so far and I am still waiting to receive my refund. I called their customer service numerous times without any result. No other company delays a refund for such a long time.

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