Jiffy Lube

4.6
431 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in ELLICOTT CITY. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
9267 Baltimore National Pike, Ellicott City, MD
21042, United States

Hours

Reviews

4.6
431 reviews
5 stars
337
4 stars
62
3 stars
11
2 stars
4
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and integrity.

Efficiency

Customers frequently noted quick service times, often completing oil changes in under 30 minutes.

Honesty

Several reviews commended the staff for their honesty, particularly in not upselling unnecessary services.

Quality Issues

Some customers reported serious issues, including improper oil changes that led to leaks and engine problems.

Mixed Experiences

While many had positive experiences, a few customers reported unprofessional behavior and poor management responses to complaints.
  • AC
    Andy Chen
    1 day ago
    5.0
    Darrin and his team are awesome! Courteous, efficient, and honest. I’m one happy customer.
  • MP
    Matt Provow
    Oct 6, 2025
    5.0
    This is the place to go these guys really care about people, and cars. They gave me pointers on how I can keep my high mileage vehicle on the road longer. Thx again! 20-year customer
  • RA
    Roxanne Aguillera
    Sep 30, 2025
    5.0
    The workers at this Jiffy Lube were men With amazing integrity. The service provided was exceptional assessment of my oil leak from another vendor. They were honest to let me know what the issue was and that I should take my car back to the prior oil oil change vendor. They could have made me pay a lot of money and do another oil change, but they did not. Usually men in this see a woman And will try to rip them off because they think we don’t know About cars. I will highly recommend them for their awesome service.
  • PK
    Patricia Kauffman
    Sep 26, 2025
    4.0
    I was contacted by this establishment after my last review and the person I came to an understanding about the problem and how it will be taken care of in the future. I am very satisfied now
  • BK
    Bob Kay
    Aug 5, 2025
    5.0
    The people always treat me well at the Ellicott City store.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service