Many customers praised the friendly and helpful staff, particularly highlighting individuals like Ken and Michele for their professionalism and care.
Timeliness
Several reviews noted quick service and minimal wait times, especially for tire repairs and oil changes.
Mixed Experiences
While many customers had positive experiences, some reported issues with rude staff and unsatisfactory service, leading to a lack of trust.
Quality of Work
Customers appreciated the thoroughness and quality of repairs, although there were complaints about upselling and miscommunication regarding services.
Trustworthiness
Some customers expressed concerns about being upsold unnecessary services or experiencing issues shortly after service, impacting their trust in the business.
AC
ashebir chekol
2 days ago
5.0
My car was continuously showing low air pressure even after filling the air. I thought it was air leak or problem of sensor. I called Goodyear after I returned from work. They were willing to check it even if they were busy and closing soon. I took my car to Goodyears located at 9180 Baltimore national pike. In very short period of time, they checked my car and fixed the problem for free . Aidan Larkin, the salesperson, was very nice, professional and helpful person. You can tell that he likes his job and goes extra mile to help others. The technician Jasmine James was also fast and did her job efficiently in short period of time. I highly recommend them.
PM
Peter Monulisto
Dec 31, 2025
5.0
The technicians were able to get my tire fixed with minimal wait time before a long holiday trip
TD
Tien Do
Dec 29, 2025
5.0
Mr Larkin provided great service for repairing my leaked tesla foam tire. The tech did a great job!
TW
Tiara Wilson
Dec 17, 2025
5.0
I've been coming here for years and I've never been disappointed whether it was an oil change, light bulb replacement, or tires. Everyone is great from the front desk, mechanics and management. Thank you guys again for dealing with my difficult tail light!!!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair services, including oil changes and tire repairs.
Where is Goodyear Auto Service located?
It is located at 9180 Baltimore National Pike Suite, Ste 4, Ellicott City, MD 21042-2690, USA.
What are the business hours for Goodyear Auto Service?
The service center is open Monday through Saturday from 8:00 AM to 6:00 PM, and on Sunday from 8:00 AM to 4:00 PM. Holiday hours may vary.
Does Goodyear Auto Service offer in-store pickup?
Yes, they offer in-store pickup services.
How can I make an appointment at Goodyear Auto Service?
You can schedule a service appointment online at their website: https://www.goodyearautoservice.com/en-US/make-appointment
What payment options does Goodyear Auto Service accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, the location has wheelchair accessible entrances and restrooms.
Which nearby places can I visit after getting services at Goodyear Auto Service?
You can visit nearby spots such as Angel Nails & Day Spa 3 for relaxation, Bare Bones Bar and Grill for dining, and Einstein Bros. Bagels for a coffee break.
Are there any nearby stores where I can shop for automotive parts?
Yes, Advance Auto Parts is close by if you need automotive parts and accessories.
What nearby amenities can help me if I need banking or shipping services when visiting Goodyear Auto Service?
Bank of America provides nearby banking services and the UPS Access Point location offers courier and shipping services close to Goodyear Auto Service.