Advance Auto Parts

4.1
265 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 9150 Baltimore National Pike in Ellicott City offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
9150 Baltimore National Pike, Ellicott City, MD
21042, United States

Hours

Reviews

4.1
263 reviews
5 stars
147
4 stars
63
3 stars
15
2 stars
5
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised friendly and helpful staff, others reported poor service and unhelpful management.

Product Availability

Customers noted that the store is well-stocked and often has the parts they need.

Pricing Issues

Several reviews mentioned confusion regarding pricing policies, including price matching and return policies, leading to customer dissatisfaction.

Staff Knowledge

Many customers appreciated the knowledgeable staff who provided assistance and advice, although there were instances of unhelpfulness.

Store Environment

The store's cleanliness and organization received positive remarks, but some customers found the atmosphere uncomfortable due to temperature issues.
  • YY
    YourCompanySucks
    1 day ago
    1.0
    The staff might be good people, but stop hiring people who don’t know anything about cars or car parts.
  • JB
    Jaxi Blu
    2 days ago
    5.0
    Great service!
  • LA
    Leonardo Axuzm
    Dec 14, 2025
    1.0
    They dont price match, even though its their policy. Managers are insane penny pinchers who cant apply discounts on the website, refuse to take in returns as well even though unused. General staff are polite.
  • CC
    Cierra
    Dec 2, 2025
    1.0
    Terrible customer service!
  • GG
    Gary
    Nov 2, 2025
    5.0
    The staff here at my local AAP is always friendly and fantastic. The store is always organized and clean. I appreciate good customer service in a time where it can be hard to find. Thank you AAP Team @ EC

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*