Enterprise Rent-A-Car

4.0
298 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1652 W Pulaski Hwy, Elkton, MD
21921, United States
(410) 398-0030
https://www.enterprise.com/en/car-rental/locations/us/md/elkton-1821.html
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About

Car Rental AgencyVan Rental
Need a rental car in Elkton, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Elkton location today.

Location

Enterprise Rent-A-Car
1652 W Pulaski Hwy, Elkton, MD
21921, United States

Hours

Reviews

4.0
298 reviews
5 stars
185
4 stars
30
3 stars
18
2 stars
20
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of employees like Ernest and Jason.

Reservation Issues

Several reviews highlighted problems with confirmed reservations not being honored, leading to customer dissatisfaction and inconvenience.

Vehicle Condition

While some customers received clean and well-maintained vehicles, others reported issues with cleanliness and vehicle readiness upon pickup.

Overall Experience

Despite some negative experiences, many customers expressed satisfaction with their rental experiences, citing quick service and ease of the rental process.

Communication Problems

Customers noted poor communication regarding vehicle availability and reservation confirmations, leading to frustration and confusion.
  • PS
    Polly Simons
    4 days ago
    5.0
    Great
  • KK
    Karen Kyle
    5 days ago
    1.0
    Totally disappointed had reservations set up to pick up at 8:30 made arrangements that I would be late for work , waited a hour and was told no car was there for me , while the phone was ringing the whole time , and no one to answer.
  • JF
    Jackson Harley Forrester
    Oct 21, 2025
    5.0
    Appreciate the attention and service I have recently received. Ernest was super cool and our diver was friendly.
  • AF
    ashley ford
    Oct 15, 2025
    5.0
    Loved the guy that checked me I. Super friendly answered all my questions and when we had a problem corrected it immediately. Will be using enterprise for all my rental needs 😊
  • WG
    william greeby
    Oct 11, 2025
    5.0
    Agent and staff at the Northeast Enterprise office were completely professional knowledgeable and kind in this world today that is a plus that counts for everything the car I received a 2023 Nissan Altima was superb great clean brand new looking ran great thanks staff Rob Mr Tom Ernest kind regards Randy
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Elkton?

Enterprise Rent-A-Car in Elkton offers a wide range of vehicles including cars, vans, luxury cars, and more to suit your rental needs.

What are the operating hours of Enterprise Rent-A-Car in Elkton?

The rental location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and is closed on Sundays.