Advance Auto Parts

4.3
188 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 6300 Bonnie Brae Rd in Eldersburg offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
6300 Bonnie Brae Rd, Eldersburg, MD
21784, United States

Hours

Reviews

4.3
188 reviews
5 stars
117
4 stars
41
3 stars
8
2 stars
9
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers reported a mix of experiences with customer service, with some praising the helpfulness and friendliness of staff, while others noted instances of poor service and lack of knowledge.

Product Availability

Several customers expressed frustration with product availability, including instances of items being out of stock or incorrect parts being provided.

Store Operations

There were complaints about inconsistent store hours and delays in service, with some customers experiencing long wait times or stores not opening on time.

Staff Knowledge

While many customers appreciated the knowledgeable staff, there were also reports of inexperienced employees providing incorrect information.

Cleanliness and Environment

Customers generally found the stores to be clean and well-organized, contributing positively to their shopping experience.
  • AK
    Adrian Kessler
    Oct 19, 2025
    5.0
    Simple, quick and easy to get in and out of they were not busy at all so it was very helpful for them to assist me. And everybody there was very kind. I'm visually impaired and a little slow from a TBI so I was very grateful.
  • DS
    David Shaffer
    Aug 12, 2025
    3.0
    I have had good experiences previously with this location. This week however I went in to pick up a small online order and one of the associates was working with someone on the phone and was the only one at the counter. I stood there and waited over 5 minutes being able to see at least one more person around the stock shelves to the right and I believe they may have been talking to another person. It was pretty awkward just standing there. You might think that the associate on the phone would at some point cover the mouthpiece and call for someone to come up and help me. I was the only one in the store. Finally another associate came up from the back area to acknowledge me and give me my order. I am going to give the team the benefit of the doubt and assume they did not see me there but you would think the associate on the phone would at some point cover the mouthpiece and call for someone to come up and help me.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*