Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Mixed reviews on service quality; some praised quick and efficient service, while others reported long wait times and poor communication.
Customer Service
Customer service experiences varied widely; some customers highlighted friendly and helpful staff, while others reported unprofessional behavior and lack of responsiveness.
Pricing
Pricing feedback was inconsistent; some customers found prices fair and competitive, while others felt they were overcharged for services.
Appointment Issues
Numerous complaints about appointment scheduling, including cancellations and long wait times despite having scheduled appointments.
Staff Competence
Staff competence received mixed reviews; some praised knowledgeable and helpful employees, while others reported issues with staff not being able to complete tasks.
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Robert Rogers
2 days ago
5.0
Customer service was excellent. Service was done in a timely manner. Store manager, Chris Roy was outstanding.
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Chad Stakolosa
6 days ago
5.0
I provided tires since I sourced them at a better price. Made an appointment online. The tires were installed before my time window was up. No issues and employees were professional and friendly. Reasonable labor rate and quick turnaround.
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Timothy Smith
Nov 8, 2025
1.0
Appallingly bad service at the Edgewater, MD shop. Took daughter's car in for a routine oil change and the tech found an oil leak we had not known about (no yellow light, no oil puddles), ignored it, put new oil in, managed to strip the threads of the drain plug so it couldn't close, and told their internal manager, who ignored it as well and let us take the car as if nothing was wrong. Disaster was averted when she unexpectedly came home early from her nursing shift in Baltimore, driving back before all of the new oil had drained, but with the RED oil light on and the car actually beeping at her during the last few miles. By then the sun was up and we found the overnight oil puddle in the driveway. Criminal negligence! We will never use Mr. Tire or their parent company Monro ever again, and neither should you!
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Terence Sutton
Nov 6, 2025
5.0
I purchased four new Cooper tires for my commuter vehicle. Zach was super helpful and I felt the prices were fair. Fortunately they had a sale going on at the time if you buy three tires the fourth was free. I was in and out the same day.
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Ellen Farrell
Oct 28, 2025
5.0
I was in need of a tire replacement on a sunday morning. Happy to find out that mister tire was open. Ended up getting four new tires, very pleased with the service.The staff was great.