Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Solomons Island Dr in Edgewater, MD is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Edgewater, MD or call us at (410) 956-5438.
Feedback on customer service is mixed; while some staff members are praised for their helpfulness and professionalism, others are criticized for rudeness and lack of attention.
Staff Knowledge
Many customers appreciate the knowledgeable staff who provide assistance with parts and installations, though there are instances of staff being unhelpful.
Store Management
There are complaints about management, particularly regarding poor service and lack of responsiveness to customer needs.
Wait Times
Customers frequently mention long wait times, both in line and for assistance, indicating potential understaffing issues.
Product Availability
While many customers find the store well-stocked with necessary parts, there are reports of incorrect parts being provided and issues with online inventory accuracy.
RM
Robert Murray
Nov 5, 2025
2.0
So there were 3 employees and one was sitting around...was he on break? Should have been out back if he was...an older gentleman looked up a part for me one was a light bulb.....i go to look for it and i tell him thats not it....he does not know how to properly look stuff up.....left $250 worth of stuff on the counter and walked out...people make mistakes but he didnt want to look stupid in front of the younger employee....well i went upnthe street to Advanced and the customer service was night and day differance....sometimes you cant give your money to a location and have to move on...they have 1 realy good outgoing Black young man there thats great at AutoZone everyone else needs training in customer service
MM
Marcial
Oct 18, 2025
5.0
The Parts Sales Manager Thomas L. Is simply a complete professional that truly and genuinely cares about the service he provides and the customers that he provides them to. Absolutely changed a terrible day for the better. He is incredibly knowledgeable and patient, and assisted our needs with urgency and expertise. An absolute pleasure to interact with such a great professional and person. Thank you Thomas you are 1 of 1.
WS
Wesley St.Clair
Oct 11, 2025
5.0
Thomas L. gave excellent customer service! He tested my battery, saw it was within warranty and had me taken care of with a replacement in no time flat. Very friendly, professional and helpful. Thanks a million, Thomas!
PD
Paul Dame
Sep 14, 2025
5.0
This weekend I took my dead car battery in to the AutoZone in Edgewater for them to test and (hopefully) charge overnight. But, when I returned the next day, the staff could not find my battery. After searching extensively, the staff provided me with a free replacement.
I have long been impressed with the cordial, friendly staff at this store, but their willingness to go the extra mile to insure my happiness is rare. Thanks guys, I will continue to trust you to meet (and exceed) my automotive needs. 👏👏
JJ
Jj
Aug 18, 2025
5.0
the store manager is an okay guy
but the other manager that works here is great
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Edgewater, MD?
AutoZone Auto Parts in Edgewater is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same day delivery?
Yes, they provide both in-store pickup and same day delivery services to accommodate customer needs.
What types of products can I find at AutoZone Auto Parts in Edgewater?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts among other products.
What is the address and contact number for AutoZone Auto Parts in Edgewater?
The store is located at 3112 Solomons Island Rd, Edgewater, MD 21037. You can contact them at (410) 956-5438.
Are there any competitive auto parts stores near AutoZone Auto Parts in Edgewater?
Yes, nearby competitors include Advance Auto Parts, NAPA Auto Parts, and O’Reilly Auto Parts for your convenience.
Can I visit AutoZone Auto Parts in Edgewater to shop in-store or is it cash only?
You can shop in-store, and AutoZone does not require cash only; other payment methods are accepted.
Is there a convenient place to grab a meal near AutoZone Auto Parts in Edgewater?
Yes, you can find Burger King, Sonic Drive-In, Taco Bell, and The Crab Shack nearby for quick and casual dining before or after your visit.
Are there car-related services near AutoZone in Edgewater I might use along with my visit?
Nearby you can find Flagship Carwash and Washhaus Carwash to keep your vehicle clean, as well as Annapolis Hyundai and Caddy Shack Cars for used car needs.
What other essential facilities are close to AutoZone Auto Parts in Edgewater?
Close by are Walgreens pharmacy, LabCorp clinical laboratories, and 7-Eleven convenience store, providing various services for your convenience.
How can the nearby LibertyX Bitcoin ATM and Western Union benefit customers visiting AutoZone?
Customers can conveniently handle cryptocurrency transactions or money transfers at LibertyX Bitcoin ATM and Western Union, both close to AutoZone Auto Parts in Edgewater.