AutoZone Auto Parts

4.2
223 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Solomons Island Dr in Edgewater, MD is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Edgewater, MD or call us at (410) 956-5438.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3112 Solomons Island Rd, Edgewater, MD
21037, United States

Hours

Reviews

4.2
223 reviews
5 stars
137
4 stars
38
3 stars
20
2 stars
10
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for their helpfulness and professionalism, others are criticized for rudeness and lack of attention.

Staff Knowledge

Many customers appreciate the knowledgeable staff who provide assistance with parts and installations, though there are instances of staff being unhelpful.

Store Management

There are complaints about management, particularly regarding poor service and lack of responsiveness to customer needs.

Wait Times

Customers frequently mention long wait times, both in line and for assistance, indicating potential understaffing issues.

Product Availability

While many customers find the store well-stocked with necessary parts, there are reports of incorrect parts being provided and issues with online inventory accuracy.
  • RM
    Robert Murray
    Nov 5, 2025
    2.0
    So there were 3 employees and one was sitting around...was he on break? Should have been out back if he was...an older gentleman looked up a part for me one was a light bulb.....i go to look for it and i tell him thats not it....he does not know how to properly look stuff up.....left $250 worth of stuff on the counter and walked out...people make mistakes but he didnt want to look stupid in front of the younger employee....well i went upnthe street to Advanced and the customer service was night and day differance....sometimes you cant give your money to a location and have to move on...they have 1 realy good outgoing Black young man there thats great at AutoZone everyone else needs training in customer service
  • MM
    Marcial
    Oct 18, 2025
    5.0
    The Parts Sales Manager Thomas L. Is simply a complete professional that truly and genuinely cares about the service he provides and the customers that he provides them to. Absolutely changed a terrible day for the better. He is incredibly knowledgeable and patient, and assisted our needs with urgency and expertise. An absolute pleasure to interact with such a great professional and person. Thank you Thomas you are 1 of 1.
  • WS
    Wesley St.Clair
    Oct 11, 2025
    5.0
    Thomas L. gave excellent customer service! He tested my battery, saw it was within warranty and had me taken care of with a replacement in no time flat. Very friendly, professional and helpful. Thanks a million, Thomas!
  • PD
    Paul Dame
    Sep 14, 2025
    5.0
    This weekend I took my dead car battery in to the AutoZone in Edgewater for them to test and (hopefully) charge overnight. But, when I returned the next day, the staff could not find my battery. After searching extensively, the staff provided me with a free replacement. I have long been impressed with the cordial, friendly staff at this store, but their willingness to go the extra mile to insure my happiness is rare. Thanks guys, I will continue to trust you to meet (and exceed) my automotive needs. 👏👏
  • JJ
    Jj
    Aug 18, 2025
    5.0
    the store manager is an okay guy but the other manager that works here is great

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Edgewater, MD?

AutoZone Auto Parts in Edgewater is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same day delivery?

Yes, they provide both in-store pickup and same day delivery services to accommodate customer needs.