Valvoline Instant Oil Change

4.3
241 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Dunkirk.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
10416 Southern Maryland Blvd., Dunkirk, MD
20754, United States

Hours

Reviews

4.3
241 reviews
5 stars
170
4 stars
30
3 stars
8
2 stars
4
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers generally praised the fast and efficient service, with many noting the professionalism and friendliness of the staff.

Customer Experience

While many reviews highlighted positive interactions and helpful staff, there were notable complaints about poor customer service and unprofessional behavior from some employees.

Pricing Concerns

Several customers expressed dissatisfaction with the high prices for services, feeling that they were not justified given the quality of service received.

Operational Issues

There were multiple reports of mistakes made during service, such as improper oil changes and failure to secure vehicle components, leading to customer frustration.

Overall Satisfaction

Despite some negative experiences, many customers indicated they would return due to the convenience and speed of service, along with positive past experiences.
  • FJ
    Fred Gamble Jr
    3 days ago
    3.0
    The procedure when entering is confusing because you don't know which bay door to approach to place you in correct order. If it were my business, I would have patrons stop at the entrance and then be directed by the staff on which garage door to approach. Alvin was very nice and friendly. He didn't sound robotic when he was explaining the thousands of dollars worth of repairs which could be done on my 2021 Tundra. Thank you.
  • RT
    Reita Todd
    5 days ago
    5.0
    Jimmy is a great representative for this Valvoline! Will be back.
  • GC
    Gerald Cullens
    Nov 13, 2025
    1.0
    After starting the transmission service and draining the transmission oil, the tech came to my window and said the service would not be under warranty. At that point, it was too late not to have the service done, as the oil had already been drained from my transmission. Additionally, after the service was completed I asked for a printed receipt/invoice again (like was the response at my last oil change) the tech said the printer was broken. They called a "supervisor" over, and his response was the same. This site's management and staff have an integrity problem. I would not recommend this site, nor any other Valvoline station, to anyone.
  • KJ
    Kim Johnson
    Nov 6, 2025
    5.0
    Very professional. Quick service. Will definitely come back.
  • CF
    charles ford
    Oct 31, 2025
    5.0
    The technicians were very informative. And told me about upcoming maintenance that i would need, but weren't pushy about forcing services on me. I will always come back.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Dunkirk provide?

Valvoline Instant Oil Change in Dunkirk offers 15-minute, stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance solutions for all types of vehicles.

What are the operating hours of Valvoline Instant Oil Change in Dunkirk?

The Dunkirk location is open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.