Advance Auto Parts

4.0
329 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5826 Silver Hill Rd in District Heights offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5826 Silver Hill Rd, District Heights, MD
20747, United States

Hours

Reviews

4.0
328 reviews
5 stars
165
4 stars
71
3 stars
44
2 stars
19
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customer service experiences varied, with some staff receiving high praise for their helpfulness and knowledge, while others were criticized for being unprofessional or unhelpful.

Product Availability

Customers appreciated the availability of various auto parts and the convenience of online ordering with in-store pickup, although some reported issues with receiving incorrect items.

Store Environment

The store was generally described as clean and organized, with a pleasant atmosphere, though some customers noted noise levels and distractions.

Management

Management received mixed reviews, with some customers praising specific managers for their exceptional service, while others reported long wait times and lack of responsiveness.

Online Experience

Many customers enjoyed the online shopping experience, particularly the ability to use discounts and rewards, but faced issues with order accuracy and pickup efficiency.
  • WY
    Wanda Young
    Oct 12, 2025
    5.0
    I'm liking where I can purchase auto items on line and pick them up in the store, including getting a discount if you purchase on line. Every little bit helps to save. I recommend shopping on line.
  • UO
    uche Odionyenma
    Oct 2, 2025
    5.0
    Good customer service experience The staffs took time to explain my items different types and address my concerns on the product purchased.
  • JC
    Jasmin Coley
    Sep 18, 2025
    5.0
    I came to this location EXTREMELY flustered and with the wrong attitude. As soon as I stepped out my vehicle I was greeted by Sonny who acknowledged my frustration & brought me back down to planet earth. He let me know in what capacity they are able to assist the customer and was extremely informative. He almost seems like an expert when it comes to vehicles which was a plus. Not only did he assist me with my most recent issue but he also gave me resolution for the ones I turned a blind eye to. He has great customer service and a knack for deescalation. That skill set will carry him very far. Thank you Sonny for easing my frustration, as a woman these things make us feel lost and you definitely guided me through this professionally and empathetically.
  • PC
    Porcelain Chae
    Aug 25, 2025
    5.0
    Good management at this store and luckily music wasn't blaring that I know a lot of places nowadays do. Pleasant location and very helpful.
  • OJ
    Odessa Jones
    Jul 28, 2025
    5.0
    Advance Auto Parts At District Heights Maryland ! Mr Sherman🙌🏾👏🏾Went above and beyond to help my son with his purchase—super helpful, patient, genuine and made sure we left with the right parts. In 97° weather Mr Sherman assisted with the install of the part. That kind of service is rare these days. We really Appreciate it! THANK YOU THANK YOU 😊

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*