AutoZone Auto Parts

4.3
215 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone in Denton, MD is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Denton, MD or call us at (443) 448-6006.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5 Denton Plz, Denton, MD
21629, United States

Hours

Reviews

4.3
215 reviews
5 stars
145
4 stars
34
3 stars
14
2 stars
6
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and friendliness, others are criticized for rudeness and lack of knowledge.

Product Availability

Customers frequently mention issues with product availability, often needing to make multiple trips to find the correct parts.

Store Environment

The store is generally described as clean and organized, making it easier for customers to find what they need.

Staff Knowledge

There are concerns about staff knowledge, with some customers feeling that employees rely too heavily on computer systems rather than having mechanical expertise.

Overall Experience

While many customers report positive experiences, there are notable complaints about long wait times and inconsistent service.
  • JR
    jamie russ
    4 days ago
    5.0
    Clean store, Friendly staff
  • KW
    Kimberly Wood
    4 days ago
    5.0
    I wish I saw what her name was but to the lady who says “cool beans” with the dreads, you are so sweet and cute. Great customer service❤️
  • ES
    Epic Sedans
    Aug 14, 2025
    1.0
    I recently visited this AutoZone location and had a very disappointing experience. Before I even entered the building, I was treated rudely by one of the associates, Kirk, who is apparently the parts manager and has been working there for five years. There was no effort to be polite or understanding—he simply insisted he was right and I was wrong. I truly don’t understand how this location maintains five-star ratings when the customer service from Kirk is poor and, in my experience, mediocre at best from others. The knowledge base seems to come entirely from the computer system, with little to no actual mechanical expertise from staff. I may give AutoZone another try someday at a different location, but I will not be returning to this one.
  • AA
    Ashly Abbott
    Jul 17, 2025
    5.0
    Top notch, quick service! I called, confirmed my part was available, went in the store, rep was waiting at the counter, gave him my info, he pulled the part, swapped it out under my warranty policy and said have a good evening! In and out in about 10 mins. Now that's what I call great service!!
  • MH
    Meredith Henry
    May 26, 2025
    5.0
    I went in on Wednesday evening because the driver windshield wiper "tore" when I was driving my husband's truck. I couldn't see out of the window very well and knew I couldn't figure this out on my own. Wyatt saw the puzzled look on my face as I entered the store, kindly greeted me and offered his assistance. He looked up what I needed based on the information I provided but even went out to the truck to confirm the exact fit. Upon check out, he even offered to remove the old and teach me how to put the new one on. Wyatt was very kind, professional, well mannered, and most importantly informative! I cannot recommend the store, my experience, and hope that everyone gets to experience Wyatt's greatness!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours of AutoZone Auto Parts in Denton, MD?

AutoZone Auto Parts in Denton, MD is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 7:30 AM to 8:00 PM.

What is the address and contact number for AutoZone Auto Parts in Denton?

The store is located at 5 Denton Plz, Denton, MD 21629. You can reach them by phone at (443) 448-6006.