Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Cumberland, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cumberland location today.
Location
Hours
Reviews
3.9
354 reviews
5 stars
212
4 stars
41
3 stars
20
2 stars
22
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with several mentioning exceptional service during difficult situations.
Reservation Issues
Numerous reviews highlighted problems with reservations, including unavailability of reserved vehicles and poor communication regarding bookings.
Vehicle Quality
Feedback varied on vehicle conditions, with some customers reporting issues like cleanliness and mechanical problems, while others noted well-maintained cars.
Overall Experience
While many customers had positive experiences, there were significant complaints about reliability and service consistency, leading to mixed overall satisfaction.
- JCJames CrouseNov 6, 20255.0Guest customer service
- TTToni ToothakerNov 1, 20255.0They were able to accommodate our changing itinerary.
- LHLana HijabSep 16, 20253.0It was a bad experience since the customer service gave me very bad quality car that I was expecting to stop me anywhere in my way to the airport. That was one of the worst trips with rental cars I had. The car was making loud noise and wasn’t smooth at all to drive.
- DADesiree AndersonSep 14, 20255.0Great rental place to rent a car from. Customer service is great here. I would definitely recommend their car rental services for future trips.
- CBcatherine burnsAug 20, 20255.0Great office! kind and very helpful employees who made the process of renting a car quick and seamless. thank you!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Cumberland offer for rental?
Enterprise Rent-A-Car in Cumberland offers a wide range of vehicles including cars, vans, and luxury vehicles with flexible rental options to suit your needs.
Where is the Enterprise Rent-A-Car location in Cumberland, MD?
The Enterprise Rent-A-Car office is located at 10218 Mt Savage Rd NW, Cumberland, MD 21502, US.
What are the business hours for Enterprise Rent-A-Car in Cumberland?
Their hours are Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car in Cumberland accept credit card payments?
Yes, they accept American Express, Discover, MasterCard, and Visa, as well as cash and check payments.
Can I reserve a rental car online at Enterprise Rent-A-Car Cumberland?
Yes, you can reserve your rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/md/cumberland-6851.html
Are there any discounts available at Enterprise Rent-A-Car in Cumberland?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
What nearby automotive services can help with car repairs while renting from Enterprise in Cumberland?
Nearby you can find Safelite AutoGlass for auto glass services and Western Maryland Custom Automotive Group for automotive repairs, which can assist if your rental car needs service.
Is there convenient ATM access near Enterprise Rent-A-Car in Cumberland?
Yes, there is a PNC ATM located near the Enterprise Rent-A-Car location for your cash withdrawal needs.
What nearby car dealerships are close to the Enterprise Rent-A-Car location for customers interested in vehicle purchases?
Nearby car dealerships include Timbrook Kia, Timbrook Buick GMC, and Thomas Subaru Hyundai, giving customers options to explore vehicles for purchase after renting.
Are there local attractions near Enterprise Rent-A-Car in Cumberland that customers might visit before or after renting a vehicle?
Customers can visit Allegheny Music, a musical instrument store and venue nearby, offering a unique entertainment option during their visit to Cumberland.