Enterprise Rent-A-Car

4.0
266 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1651 Crofton Blvd, Crofton, MD
21114, United States
(410) 721-3628
https://www.enterprise.com/en/car-rental/locations/us/md/crofton-1813.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Crofton, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Crofton location today.

Location

Enterprise Rent-A-Car
1651 Crofton Blvd, Crofton, MD
21114, United States

Hours

Reviews

4.0
266 reviews
5 stars
162
4 stars
40
3 stars
14
2 stars
8
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of individuals who provided exceptional service.

Vehicle Availability

Several reviews highlighted issues with vehicle availability, including reservations not being honored and long wait times for cars.

Cleanliness

Feedback indicated that while some vehicles were clean and well-maintained, others were reported as dirty or not properly cleaned before rental.

Communication

Customers expressed frustration with communication regarding vehicle availability and pickup times, suggesting improvements are needed in this area.

Safety Concerns

There were serious concerns raised about vehicle safety, including issues with malfunctioning cars and inadequate responses from the staff.
  • NK
    Neal Kursban
    Dec 30, 2025
    5.0
    Kristina Falletta is extraordinary. She went out of her way to make sure the car I ultimately received was the right fit. She did so in such a caring, compassionate way. If you ever need to rent a car from the Crofton Enterprise, ask for Kristina.
  • MM
    MITCHELL MILLER
    Dec 9, 2025
    3.0
    Not alot to choose from. didn't have the type of vehicle I reserved. Long wait time just to get a vehicle. Couldn't accept walk in
  • IK
    Isaac Kukulies
    Nov 20, 2025
    5.0
    Great people working here; they fixed up a miscommunication between me and insurance with speed and courtesy.
  • CC
    Cris C
    Nov 17, 2025
    5.0
    If you are a responsible and reasonable adult, you should have a very good experience! The team (Mr. Griffin) and management (Mr. Jason) took EXCELLENT care of us. 1. FAST 2. Professional 3. Knowledgeable MY ADVICE: ALWAYS INSURE YOUR RENTAL. ALWAYS! Check every angle including windows and windshield for chips/cracks and check all around the under body! Safe driving!
  • JB
    Joshua Batucan
    Nov 14, 2025
    5.0
    The Crofton, MD team went above and beyond my expectations. After another rental company canceled on me at the very last minute, I was scrambling to find a replacement. The Crofton team stepped in and completely saved the day—getting me the perfect car and keeping my trip on track.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of rental vehicles does Enterprise Rent-A-Car in Crofton, MD offer?

Enterprise Rent-A-Car in Crofton offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit various rental needs.

Where is the Enterprise Rent-A-Car location in Crofton, MD?

It is located at 1651 Crofton Blvd, Ste 13, Crofton, MD 21114, USA.