Enterprise Rent-A-Car

4.0
262 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1651 Crofton Blvd, Crofton, MD
21114, United States
(410) 721-3628
https://www.enterprise.com/en/car-rental/locations/us/md/crofton-1813.html
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About

Car Rental AgencyVan Rental
Need a rental car in Crofton, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Crofton location today.

Location

Enterprise Rent-A-Car
1651 Crofton Blvd, Crofton, MD
21114, United States

Hours

Reviews

4.0
262 reviews
5 stars
159
4 stars
39
3 stars
13
2 stars
8
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, highlighting specific employees for their exceptional service.

Vehicle Condition

Several reviews noted issues with vehicle cleanliness and maintenance, including reports of dirty cars and mechanical problems.

Reservation Issues

Customers frequently expressed frustration with reservation management, citing instances of cars not being available despite confirmed bookings.

Overall Experience

While many customers had positive experiences, there were significant complaints regarding safety concerns and poor handling of issues, leading to mixed overall satisfaction.

Communication

Some customers appreciated the clear communication from staff, while others reported poor communication regarding vehicle availability and service delays.
  • IK
    Isaac Kukulies
    4 days ago
    5.0
    Great people working here; they fixed up a miscommunication between me and insurance with speed and courtesy.
  • CC
    Cris C
    Nov 17, 2025
    5.0
    If you are a responsible and reasonable adult, you should have a very good experience! The team (Mr. Griffin) and management (Mr. Jason) took EXCELLENT care of us. 1. FAST 2. Professional 3. Knowledgeable MY ADVICE: ALWAYS INSURE YOUR RENTAL. ALWAYS! Check every angle including windows and windshield for chips/cracks and check all around the under body! Safe driving!
  • JB
    Joshua Batucan
    Nov 14, 2025
    5.0
    The Crofton, MD team went above and beyond my expectations. After another rental company canceled on me at the very last minute, I was scrambling to find a replacement. The Crofton team stepped in and completely saved the day—getting me the perfect car and keeping my trip on track.
  • LC
    Lanny Cheng
    Nov 5, 2025
    1.0
    Please call customers earlier instead of waiting till right at my reservation pick up time. if you don't have the vehicles on hand especially the last hour before enterprise closes. Very unprofessional and had to pay an extra $130 extra at a different location because they can't even move the reservation. Just avoid this location and go else where. Rates might be nice but doesn't do any good when you need a car.
  • EM
    Ericka Moore
    Oct 29, 2025
    5.0
    Experience at this location is always professional and positive!
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of rental vehicles does Enterprise Rent-A-Car in Crofton, MD offer?

Enterprise Rent-A-Car in Crofton offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit various rental needs.

Where is the Enterprise Rent-A-Car location in Crofton, MD?

It is located at 1651 Crofton Blvd, Ste 13, Crofton, MD 21114, USA.