Advance Auto Parts

4.4
160 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1268 State Route 3 S in Crofton offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1268 State Route 3 S, Crofton, MD
21114, United States

Hours

Reviews

4.4
160 reviews
5 stars
110
4 stars
23
3 stars
13
2 stars
4
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their excellent and attentive service, particularly highlighting employees like Jay and Mike for going above and beyond.

Product Availability

While most customers found the store well-stocked, some reported issues with items being out of stock or discrepancies between online availability and in-store inventory.

Knowledgeable Staff

Customers appreciated the staff's knowledge and willingness to assist with car-related inquiries, although there were a few instances of less helpful interactions.

Mixed Experiences

Feedback varied significantly, with some customers expressing dissatisfaction with service quality and staff attitudes, indicating inconsistency in customer experiences.

Store Cleanliness

The store was generally noted as clean and organized, contributing to a positive shopping experience.
  • MH
    Michelle Hibbert
    2 days ago
    5.0
    After visiting two different auto places, I eventually went back to my tried and true Advance Auto Parts. Dayquan from the Crofton branch with ease solved how to change the battery in my car fob. Excellent customer service!
  • LM
    Lee M
    4 days ago
    5.0
    On 11-17-25 I went to Advance Auto Parts in Crofton for a Truck battery Issue I had for a couple of weeks I was working with Dayquan & Collins the battery tested defective they check the warranty on the battery and installed a new battery Thank you Both for your excellent customer service and professionalism 👍👍
  • RR
    Rosh
    Nov 3, 2025
    5.0
    Mike is very attentive and kind. The Liqui Moly cans are not dented like other stores. Give this store a visit! Thank you!
  • SM
    Sarah Martin
    Oct 23, 2025
    5.0
    How lucky are we in Crofton to have Advance Auto parts with people like Jay providing top tier excellent customer service. On more than one occasion now Jay has going above and beyond on a bad car day, as a result hands down advanced Auto parts in Crofton has my loyalty. I normally sort of flip flop based on convenience and traffic as to where I go for my auto parts and supply needs, but not anymore. He's also extremely knowledgeable and shares that information with customers, I would trust that if I sent my niece over to ask a question or get help looking for a car part, that he would point her in the right direction. Customer trust is rare these days. I hope management sees this and gives that man a raise or at least a paid day off! Thanks Jay and advance Auto parts for coming through in a pinch.
  • MP
    Monecia Payne
    Oct 9, 2025
    5.0
    I'm writing this review for Jay he was a blessing today he was working on someone else's car, and he told me he would take care of me as soon as he finished with her. He was very helpful to the both of us. EXCELLENT CUSTOMER SERVICE. I wish I could give him ten stars

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*