Enterprise Rent-A-Car

Reviews

• PB

  Patrick Blossom

  Mar 29, 2026
  1.0
  I recently had a very disappointing and discriminatory experience at Enterprise. I had a reservation for a vehicle pick-up at 10:45 AM. When I arrived, I was told that no vehicles were available, despite having a confirmed appointment. However, I witnessed multiple other customers, who arrived later than me and had later reservations, receiving vehicles ahead of me. When I questioned this, I was told that those customers were prioritized because they had booked their appointments earlier, even though their pick-up times were later than mine. It’s clear that the actual pick-up time should be the determining factor, not the date of booking. I felt discriminated against as a white immigrant, especially since I saw customers of other ethnicities being served ahead of me. This experience was not only frustrating but also felt unjust and biased. I hope Enterprise addresses this issue to ensure all customers are treated fairly and according to their reservation times.
• BH

  B H

  Mar 25, 2026
  1.0
  How does a car rental agency not have vehicles for rent, even after reservations were made a week in advance? Hard pass. Take your business elsewhere.
• AS

  Angela S

  Mar 11, 2026
  1.0
  I reserved a car from the Columbia location, and I was shocked at the condition of the vehicle they gave me. There was damage to the front of the car that was clearly the result of some type of collision, the inside smelled of cigarette smoke, the windshield was chipped and so filthy that I couldn't see out of it. I went back to the counter to request a different vehicle but was told they didn't have any available. One of the agents kindly offered to "treat it real quick," but after waiting for 20 minutes, I realized there really was nothing they could do that would make me want to drive the car. I went straight to another rental car agency and rented a pristine car for $300 less. I do not recommend using this Enterprise location.
• RM

  Ruth Marsh

  Feb 14, 2026
  5.0
  My experience with Enterprise was an excellent. The person who set up my rental was friendly, professional and very accommodating. I received the same service when I returned my vehicle. I was extremely impressed with the overall service that I received!
• TM

  T MCRAE

  Feb 12, 2026
  5.0
  The location is a bit hidden, but is very nice once inside. It's a nice facility with a friendly and helpful staff. I cannot say that about a lot of rental facilities where the staff acts like they have chips on their shoulders. This was my first time at this location and I would not hesitate to rent here again.

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