Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationNational Tire & Battery
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Columbia today.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
1,406 reviews
5 stars
1,207
4 stars
89
3 stars14
2 stars13
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Moe, Frank, and DaTonice for their professionalism and willingness to assist.
Pricing Transparency
Several reviews mentioned concerns about pricing, with some customers feeling overcharged or misled about costs, while others appreciated fair pricing and efforts to provide discounts.
Service Quality
Feedback varied on service quality; while many customers reported positive experiences with quick and efficient service, some expressed dissatisfaction with specific services like alignments and tire replacements.
Cleanliness and Organization
Customers noted that the shop was clean and organized, contributing to a positive overall experience.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding upselling tactics and inconsistent service quality, leading to mixed overall experiences.
- THTerrell HicksDec 29, 20255.0Perfect service came back with a different car and they are always able to resolve my problem
- TTteejDec 18, 20255.0Great experience, just now he let me get my alignment $30 cheaper and let me know why instead of just charging me the $100 he thouht it would be a week ago. Also got my suspension fixed yesterday. All great service. Mo is a great guy and didn't cheat me.
- MJMichelle JonesDec 11, 20255.0Very nice and very knowledgeable.
- OAOla AhmedNov 22, 20255.0Amazing service! I came in for tires and an alignment, and the manager and staff were super friendly and helpful. They got me in quickly, kept me updated, and the prices were fair. The shop is clean, organized, and everyone treats you with respect. Definitely my go-to NTB from now on!
- MAmayar ahmedNov 22, 20255.0I had a great experience at NTB! The team was professional, fast, and very transparent about what my car needed. They didn’t try to upsell me, and they explained everything clearly. My car drives so much smoother now. Highly recommend this location. reliable people who actually care about good service!
Frequently Asked Questions About NTB-National Tire & Battery
What auto services does NTB-National Tire & Battery in Columbia offer?
NTB-National Tire & Battery offers tires, brakes, alignments, oil changes, batteries, suspension, and exhaust repair services.
Where is NTB-National Tire & Battery located in Columbia?
It is located at 9255 Berger Rd, Columbia, MD 21046.
What are the operating hours of NTB-National Tire & Battery?
The shop is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does NTB-National Tire & Battery have wheelchair accessible facilities?
Yes, the location has a wheelchair accessible entrance and restroom.
Can I pay with a debit card at NTB-National Tire & Battery?
Yes, this location accepts debit card payments and does not require cash only.
How can I make a reservation at NTB-National Tire & Battery?
You can make a reservation via the website https://www.mavis.com/locations/columbia-berger-rd-md.
What nearby tire shops are close to NTB-National Tire & Battery in Columbia?
Nearby tire shops include Merchant's Tire & Auto Centers, Mr. Tire Auto Service Centers, and Meineke Car Care Center.
Are there any nearby automotive repair centers near NTB-National Tire & Battery?
Yes, Safelite AutoGlass, Columbia Auto Collision Center, Advance Auto Collision Center, and Meineke Car Care are close by for complementary automotive repair services.
What nearby recreational activities can I enjoy near NTB-National Tire & Battery?
You can enjoy activities at Park Centennial or visit the Howard County Recreation and Parks nearby.
Can I get my car windows tinted near NTB-National Tire & Battery?
Yes, The Tinting Firm nearby offers car window tinting and car wash services, which you can visit before or after your service at NTB.