Jiffy Lube

4.1
753 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in COLUMBIA. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
6405 Dobbin Center Way, Columbia, MD
21045, United States

Hours

Reviews

4.1
753 reviews
5 stars
466
4 stars
133
3 stars
35
2 stars
24
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences, with some praising the quick and efficient service, while others experienced issues with carelessness leading to vehicle problems.

Customer Service

Many reviews highlighted friendly and helpful staff, particularly at the front desk, but there were also complaints about rude or disinterested technicians.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that services were overpriced or that they were upsold on unnecessary services.

Transparency

Some customers appreciated the transparency regarding services needed, while others felt misled about costs and service details.

Cleanliness and Organization

The cleanliness and organization of the shop received positive remarks, indicating a well-maintained environment.
  • EE
    Emily
    1 day ago
    1.0
    When I dropped my car off I had cash in my center console under a ton of stuff. I made sure it was buried because I was leaving my car with them. When I got back into my car the cash was in my cup holder. That really creeped me out. When I called the front desk all he said was "yeah, that's really weird" so I didn't even bother to call back when I realized the container I keep my prescriptions in was completely emptied. Really messed up as that included epilepsy medication. This was also under a ton of stuff so they had to really go through everything. To violate their customers is one thing. To steal their prescriptions is another. What a repulsive establishment.
  • MA
    Mike Anthony
    Nov 14, 2025
    4.0
    Good services, great customer service I went in for an oil change the wait was short the price is good
  • HE
    Harvey Evans
    Nov 13, 2025
    1.0
    Total disaster Did not have the oil had to wait 1 and half hour to get service done Than they put to much oil in and had to go back again to drain excess oil and waited another hour Personal did not apologize for terrible service the carribian persons was extremely rude Never never again very unprofessional I will report to cooperate officer after paying for over 250$ for for shitty service
  • LH
    Lynnae Hamilton
    Nov 7, 2025
    1.0
    Beware! On 11/5/25, went in and paid for full oil change service. In addition to other checks, the receipt noted Coolant Overflow Reservoir “Checked”. Next morning, 11/6/25, car required tow. Coolant completely empty, smoke from under hood. Three different calls to the manager on 11/6/25 resulted in, “I don’t know, I wasn’t there.” Question any car services provided by this Jiffy Lube location.
  • OA
    Oscar Alfaro
    Nov 4, 2025
    5.0
    I appreciate it the help with the brake checking

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service