Business Details
About
Auto Body Shop
At SDR Certified Collision Center Cockeysville, we like to keep things moving. That is why we have focused on providing the highest quality repair services and products available since 2010.
We work with insurance companies from beginning to end to make sure your vehicle is safely back on the road and restored to its pre-accident condition. SDR's top priority is repairing your car right in order to keep both you and your family safe.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
SDR Certified Collision Center - Cockeysville
100 Cockeysville Road #475, Cockeysville, MD
21030, United States
Hours
Reviews
4.7
441 reviews
5 stars
392
4 stars
15
3 stars5
2 stars6
1 star
23
What are people saying?
AI-generated from recent customer reviews
Quality of Work
Customers consistently praised the high quality of repairs and attention to detail, often noting their vehicles looked brand new after service.
Customer Service
Many reviews highlighted the professionalism and helpfulness of staff, particularly mentioning individuals like Edson and Olivia for their excellent communication and support.
Communication
While some customers appreciated the regular updates during the repair process, others expressed frustration over poor communication and delays in receiving information about their vehicle's status.
Turnaround Time
Several reviews mentioned delays in repair times, with some customers experiencing longer than expected waits for their vehicles to be completed.
Mixed Experiences
While many customers had positive experiences, there were notable complaints regarding service quality and management responses to issues, indicating inconsistency in customer satisfaction.
- RDRyan DownesJan 2, 20265.0Excellent, thorough, clean work with phenomenal customer service. There were helpful and communicative about every step of the process.
- MDMae DickensJan 1, 20265.0SDR did a great job fixing my vehicle. I also enjoyed the overall experience. They sent timely updates over text when estimates & completion date were available and I received my car back quicker than expected! The desk service over the phone and in person was very friendly and helpful.
- JAJamie AdamskiDec 28, 20255.0Great service, smooth experience and great communication! Highly recommend
- LLLee LucasDec 20, 20255.0SDR did a phenomenal job on my vehicle! The team was very professional and helpful. The turnaround time was quicker than expected and the paint job on my car is impressive. Thanks again for your hard work and much appreciation to Ben and Kristen you guys rock.
- TDTj DickensDec 19, 20255.0Very nice experience and excellent work. The desk and estimators very informative and friendly. Shop kept me up to date on progress through the process. Rental was waiting for me at drop off. Good experience.
Frequently Asked Questions About SDR Certified Collision Center - Cockeysville
Do you do interior or mechanical work?
No
What types of repair services does SDR Certified Collision Center - Cockeysville offer?
They offer collision repair, diagnostics and calibrations, estimate and claim guidance, non-collision damage repair, paint services, electric vehicle repair, frame/unibody repair, glass replacement, and paintless dent repair.
Does SDR Certified Collision Center - Cockeysville perform interior or mechanical work?
No, the center does not perform interior or mechanical work.
What are the operating hours of SDR Certified Collision Center - Cockeysville?
The center is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays.
Where is SDR Certified Collision Center - Cockeysville located?
It is located at 100 Cockeysville Road #475, Cockeysville, MD 21030, United States.
What payment options are accepted at SDR Certified Collision Center - Cockeysville?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is SDR Certified Collision Center - Cockeysville wheelchair accessible?
Yes, the facility features wheelchair accessible entrance, parking, seating, and restrooms.
How can I contact SDR Certified Collision Center - Cockeysville?
You can reach them by phone at +1 410-771-0900 or visit their website at https://sdrauto.com/location/sdr-certified-collision-center-cockeysville/.
Are there nearby automotive service businesses around SDR Certified Collision Center - Cockeysville?
Yes, nearby automotive-related businesses include Purmotive (car dealer), Interstate Tire Discount Center (tire dealer and repair), European Luxury Performance (auto body shop), and Vagtex (car dealer).
What nearby facilities can help customers maintain their cars after repairs at SDR Certified Collision Center?
Customers can visit Precise Auto Detailing for car cleaning and M74 Motorsports for automotive parts and accessories near the center.
Are there fitness options near SDR Certified Collision Center - Cockeysville where customers can exercise while waiting?
Yes, customers can visit nearby gyms such as Titan CrossFit and Forever Fitness for workouts or fitness training while their vehicle is being serviced.