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Jiffy Lube

4.2
(389 reviews)

Business Details

10519 York Rd, Cockeysville, MD
21030, United States
(410) 666-7600
https://www.jiffylube.com/locations/md/cockeysville/278

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in COCKEYSVILLE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
10519 York Rd, Cockeysville, MD
21030, United States

Hours

Reviews

4.2
389 reviews
5 stars
267
4 stars
41
3 stars
13
2 stars
15
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service quality, with some praising the fast and friendly service, while others experienced issues with unprofessional behavior and poor workmanship.

Customer Care

Many reviews highlighted the courteous and helpful nature of the staff, although some customers felt they were treated poorly or taken advantage of.

Transparency

Several customers expressed concerns about upselling and lack of transparency regarding services and pricing, leading to feelings of distrust.

Consistency

There were mixed reviews regarding the consistency of service quality, with some customers having positive experiences while others reported significant issues.
  • RG
    Ric Guy
    4 days ago
    5.0
    It was a very pleasant experience with everyone that works there.
  • PH
    Patrick Hudson
    Jan 31, 2026
    5.0
    I received really great service here!
  • IK
    Isabel Klose
    Jan 22, 2026
    5.0
    Everyone was so nice and accommodating. Thank you!
  • GM
    Gilbert Mister
    Nov 23, 2025
    1.0
    I wrote one and its gone. You messed my van up and tried to not take responsibility. This location will pay for the repair needed on my van. They stripped out the oil plug then tried to blame it on the last place I took it. I am now leaking oil and wasnt before. While trying to get the information i needed about the damage the manager Robert tried throwing me off of the lot. He continued to change the story of how he found out it was stripped. Also lied about checking my oil level to make sure the van was safe to drive off of the lot. He had me and my family surrounded by a group of men in a threatening manner asking me "what seems to be the problem here". I was there with my wife and three children 2, 3 and 18 years old. Im going to continue to contact the complaint line and the vp until this is rectified.
  • CD
    Carolyn Dallas
    Nov 22, 2025
    5.0
    This place was surprisingly AWESOME w awesome employees! I went on a Saturday noonish. 11/22/25. I was treated with respect & kindness. (I am a women waiting to be taken advantage of w mechanics 😬! -I told them I lost my job, nothing extra, please. They not only changed the oil, as I was able to watch them, they scrubbed my outside windows & somehow made my car sparkle! I got to use my coupon, $10. OFF. I was there for less than 30 mins! So pleased.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service

Brand Certified Facts from Jiffy Lube

Jiffy Lube partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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