Enterprise Rent-A-Car

4.1
510 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Cockeysville, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cockeysville location today.

Location

Enterprise Rent-A-Car
10720 Beaver Dam Rd, Cockeysville, MD
21030, United States

Hours

Reviews

4.1
510 reviews
5 stars
334
4 stars
61
3 stars
33
2 stars
17
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, although some reported poor communication and unhelpful responses.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty interiors and mechanical problems.

Reservation Issues

Numerous customers experienced problems with reservations, including cars not being available despite prior bookings, leading to significant inconvenience.

Efficiency

While many found the check-in and return processes to be quick and efficient, others reported long wait times and disorganization at the location.

Overall Satisfaction

Customer experiences varied widely, with some expressing loyalty and satisfaction, while others reported frustration and disappointment with service quality.
  • MH
    Mary Haught
    3 days ago
    5.0
    Excellent Customer Service! Thanks Ryan Miller for the Service and showing me all the safety features of my Nissan Rogue rental. I appreciate you! Shout out to Tony for the pick-up!
  • DB
    Donna B
    6 days ago
    5.0
    Courteous staff, convenient with pick ups and drop offs and an excellent vehicle. Couldn’t have asked for more!
  • DC
    David Castillo
    Oct 24, 2025
    1.0
    On 10/17/25 I Was trying to rent a vehicle, Ryan Miller, provided me the number to call for an existing Vehicle Ticket that was due, in Order to rent A Vehicle, step out for a few minutes, Came Back, A lady told that she already spoken to the Manager,Ryan, that their were no car for rent even tho, Ryan & Trish told me I was able to. Particularly this place focus on more Corporation and Employees focus on their commissions. It was only twos days rent and I before had rented a lot time without a reservation.
  • VV
    Vicky
    Oct 11, 2025
    5.0
    I appreciate the service very kind.very professional and helpful..
  • CH
    Cathy Hudgins
    Oct 9, 2025
    5.0
    They’re the best car rental company I have ever used . The level of service was outstanding. The kindness and the professionalism was above and beyond great. The team was so wonderful. I will always used this car rental company.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Cockeysville offer?

Enterprise offers a wide range of vehicles including rental cars, vans, and luxury cars to meet various needs.

What are the operating hours for Enterprise Rent-A-Car in Cockeysville?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and closed on Sundays.