Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone York Rd. in Cockeysville, MD is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cockeysville, MD or call us at (410) 666-3014.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
385 reviews
5 stars
248
4 stars
52
3 stars
28
2 stars
6
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and lack of assistance.
Staff Knowledge
Several customers highlighted the knowledge and expertise of specific employees, particularly in diagnosing issues and providing recommendations.
Store Environment
The store's environment received mixed reviews, with some customers noting cleanliness and organization, while others reported negative experiences with staff attitudes.
Product Availability
Customers expressed frustration over product availability and pricing, with some finding items out of stock or overpriced compared to competitors.
- JSJerry ScalaJan 4, 20261.0Went in for wiper blades and air filters. Found what I needed. Checkout line was long. That cashier said she was off and walked out. Went to self checkout. Needed help to finish sale. The replacement cashier was nasty and tells me I am the cashier. Left everything on the counter and will not return
- CSChristopher StromsJan 3, 20261.0Manager refused to have an employee install my purchased battery and then refused to install herself. I will no longer go to this store ever again. Manager should be fired.
- NFNicholas FoudosDec 18, 20251.0By far the worst autozone I’ve ever been to. my car battery terminal wore down on my 2017 Hyundai I went there while I was on break from class to change it out thinking they would help me out like my local AutoZones since I’ve never had a problem with it well the older woman who seemed to be the manager proceeded to tell the young man who was ready to help me take out the old on and put the new one in after we take the old one out so I don’t have to pay a core charge because the part is in the parking lot well according to her they don’t do battery charges as it says free battery change on the window and as I’ve had many other locations help me do well I had to call a friend who was in class to come bring me the tools because she wouldn’t rent me the tool I needed to get the wedge out she than told me that I needed to purchase the whole set and that I couldn’t return it after because it was “used” so than I proceeded to wait 15 minutes for my buddy to help me 10 minutes later we had the battery out they offered me no help carrying it out to the car or back into the store than my bolt broke well they yet again wouldn’t let me take the bolts out of the package to see if it all fit together until the older woman wasn’t looking it seems that everyone revolves around this woman who legitimately didn’t do a single thing the whole time I was there the only redeeming factor was the two young gentleman who actually were helpful if I were management I’d take a serious look at the environment of your store because it’s atrocious by far worst AutoZone employee I’ve had to deal with. Thanks for turning a 10 minute stop into a HOUR 10 minutes and me missing class… add insult to injury I did the math with the time they took away from my class would be 110$ in tuition for the 1 and a half so maybe a gift car or something is in order because I can’t get that back I’m especially pissed because my teacher let me go during break and thank god he understood the situation so I wasn’t in any serious trouble but I missed the end of a 4 hour lecture on networking which is basically my entire line of work so thanks to this AutoZone in particular for ruining my day. I already sent a store review off to corporate so I can’t wait to hear the half assed apology I get from this “Manager”
- SUShirley UgoleeDec 13, 20255.0I had a great experience at AutoZone thanks to an incredibly helpful employee Andrey. He is knowledgeable, patient, and went above and beyond to make sure I got exactly what I needed. He made the whole process easy and stress-free. Excellent customer service like this is why I’ll definitely be coming back. Highly recommend this location!
- TTTylatha TurnerDec 12, 20251.0Horrible establishment to walk into nobody greets you. I asked the gentleman could I bring the battery back? If it doesn’t fit he told me I had to open up my key knob to see if it fits in store. No help, whatsowhere
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Cockeysville?
AutoZone Auto Parts in Cockeysville is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup or delivery services?
Yes, AutoZone provides in-store pickup, same-day delivery, and curbside pickup services for customer convenience.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
Which automotive brands does AutoZone Auto Parts carry at the Cockeysville location?
The store carries top brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Cockeysville?
The store is located at 10022 York Rd, Cockeysville, MD 21030, USA.
What is the contact phone number for AutoZone Auto Parts at York Rd?
You can reach AutoZone Auto Parts at (410) 666-3014 for any inquiries or assistance.
Are there any notable automotive service centers near AutoZone Auto Parts on York Rd?
Yes, NTB and NTB-National Tire & Battery, which provide tire and brake services, are nearby and could complement your visit for automotive repairs.
Can I find food options near AutoZone Auto Parts if I want to grab a bite before or after shopping?
Nearby food options include Papa John's Pizza, Jimmy John's, Subway, Five Guys, Seasons Pizza, and Fuji San Cockeysville, offering a variety of cuisines for a quick meal.
Are there any other retail or service stores close to AutoZone Auto Parts on York Rd?
Yes, nearby stores include Leslie's Pool Supplies, Visionworks for eyewear, Bray and Scarff appliance store, and T-Mobile for mobile phones and electronics.
How can the nearby businesses enhance my visit to AutoZone Auto Parts in Cockeysville?
You can conveniently shop for auto parts at AutoZone and combine your visit with services or shopping at nearby automotive repair shops like NTB, enjoy meals at local restaurants, or visit other retail stores such as the appliance store or mobile phone stores nearby.