AutoZone Auto Parts

4.2
379 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone York Rd. in Cockeysville, MD is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cockeysville, MD or call us at (410) 666-3014.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
10022 York Rd, Cockeysville, MD
21030, United States

Hours

Reviews

4.2
379 reviews
5 stars
247
4 stars
52
3 stars
28
2 stars
6
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Paul, Andre, and Elbren for their exceptional service.

Staff Attitude

While some reviews highlighted positive interactions, others reported rude or dismissive behavior from certain employees, indicating inconsistency in staff attitudes.

Product Availability

Customers appreciated the variety of products available, although some noted issues with stock levels and pricing compared to competitors.

Store Experience

The cleanliness and organization of the store received positive feedback, but there were complaints about long wait times and service speed during busy periods.

Problem Resolution

Several customers shared experiences of staff going above and beyond to assist with car issues, while others faced challenges with returns and warranty claims.
  • SS
    Shivalik Sharma
    3 days ago
    1.0
    Recommended the wrong oil and on top of that when I tried to return it said they needed the physical receipt. I’ve returned things many times just giving the card it was purchased with or the phone number on the account. To be honest the guy just seemed lazy.
  • DH
    Diego Hernandez
    6 days ago
    1.0
    when I finally was acknowledged today. An older lady was rude & ignored my greeting & on top of that I was deferred to a second employee who then told me to go to another location for a battery testing when I’ve had it done here on multiple occasions
  • GG
    Greg
    Nov 15, 2025
    3.0
    I just bought a 55 Chevy. I've been tuning the carburetor and wanted to get a fuel regulator gauge and fuel line. The young guy that helped me asked what diameter line I needed and how much. So I had him come out and take a look at it. He said that he could cut the lines for me and flare them. Which I didn't even know they did. But suddenly his boss came out and yelled at him to come back into the store like he was goofing off out there with me or something when he was helping me. So I go back in and he's on the register. And it was like the conversation about the fuel lines never happened. So I just bought part of an Edelbrock line and I'll buy the rest on Amazon. It was a weird experience. But it's fine I had to go meet my daughter anyway.
  • JJ
    Jacque Johnson
    Nov 9, 2025
    5.0
    Taylen is an amazing employee here. The past couple of times I’ve had to visit this store Taylen assisted me with my concerns. Taylen is very knowledgeable, professional, and has a wonderful spirit. He always goes above and beyond to resolve my issues or will point me to multiple directions that will be able to resolve my issues for me. He definitely deserves a raise and or promotion.
  • NF
    Nicole Fiscella
    Nov 5, 2025
    1.0
    Older lady who works morning shift on Wednesday sucks. I came in to switch my battery which I was informed to do so by 2 employees the day prior. But she would not budge and do the work she needs to do.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Cockeysville?

AutoZone Auto Parts in Cockeysville is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup or delivery services?

Yes, AutoZone provides in-store pickup, same-day delivery, and curbside pickup services for customer convenience.