Anderson Buick GMC of Hunt Valley

4.4
1160 reviews

Business Details

10125 York Road, COCKEYSVILLE, MD
21030, United States
(410) 403-1300
https://www.andersonofhuntvalley.com/

About

Buick DealerGMC DealerAuto Repair ShopAuto Parts & Accessories
We understand that looking for a dealership that offers sales and services is difficult. At Anderson Buick GMC Hunt Valley, we serve as a one-stop solution. Whether it’s servicing or repairing your vehicle, our experts are waiting to assist you! You can also get a quick quote online. We can't wait to see you soon!

Location

Anderson Buick GMC of Hunt Valley
10125 York Road, COCKEYSVILLE, MD
21030, United States

Hours

Reviews

4.4
1,160 reviews
5 stars
904
4 stars
92
3 stars
34
2 stars
34
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist throughout the buying and service processes.

Sales Experience

The dealership is noted for a low-pressure sales environment, with several customers expressing satisfaction with the transparency and ease of the car buying process.

Service Quality

While many reviews commend the service department for their communication and thoroughness, there are notable concerns regarding quality control, particularly with oil changes and vehicle maintenance.

Mixed Feedback

Some customers reported negative experiences, including issues with responsiveness after the sale and dissatisfaction with service appointments, indicating inconsistency in service quality.
  • KM
    Kristie McCraney
    Jan 30, 2026
    2.0
    Not good. Did not even vacuum my car after my oil change. Never explained my receipt along with anything that might need to be fixed on my car. With the new program that they have someone should’ve walked me through how to read it in case there’s something I need to take care of. Very disappointed.
  • SF
    Sandra Fry
    Jan 20, 2026
    5.0
    I made an appointment and test drove 2 cars with Jacob. I bought the 2nd car, a 2026 Buick Envision. This was my first new car in 12 years showing how reliable the Buick is. The whole experience from start to finish was fun and pleasant. Everyone was friendly and helpful. I definitely recommend Anderson Buick.
  • BW
    Brian Wagner
    Dec 30, 2025
    5.0
    Megan Moxley is hand down the very best service rep that I have ever worked with. She will ensure you get top notch support and is always available to help.
  • RS
    Robert Smeltzer
    Dec 25, 2025
    4.0
    Great service. But always ( and I mean every single time ) seems to cost a little more than I expected or a little more than what was discussed.
  • JM
    Jeff Markiewicz
    Dec 3, 2025
    5.0
    UPDATE - Jeff Miller contacted me immediately and offered another oil change for free and do a full check of my vehicle. Very nice job Anderson addressing my issue immediately. (EMAIL SENT TO ) Jeff Miller, President of Anderson GMC Last week I had a routine oil change performed on my 2024 GMC Yukon at your Anderson Hunt Valley GMC facility. I’ve recently noticed that there was smoke coming from under my hood on occasion. I thought that this was due to exhaust being blown back under the car. I noticed today that this was not exhaust but actually smoke coming from under the hood. I opened the hood and found the following. It’s clear that your technician did not replace my oil cap and no double checks were done on this vehicle. Over the Thanksgiving Holidays I traveled extensively and this is a major concern moving forward. I don’t know what damage was caused and may not become apparent until the future. For a Dealership this is totally unacceptable. Even Jiffy Lube does quality check. I find it ironic that your service agent was quick to call trying to sell me a brake cleaning, cabin filter change and other items. He should have spent his time with being sure that something as basic as an oil change was done correctly. I’m now at risk of engine issues in the future. Any issues may not surface for some time and will be my problem. I need to know what you are going to do to protect my significant investment in the future. Saying this shouldn’t be a problem is not an option. This is the 3rd GMC Yukon I’ve purchased from Anderson and Boyle prior. I’ve paid extra for Dealer Service just to find out that a Jiffy Lube service would have provided me with better service. I’ll expect a call from you today at xxx xxx xxxx and a response to my email. If I do not hear from you the appropriate thing for me to do is contact my Attorney, have a certified letter sent to you and GM. Where are your quality checks? I just spoke with Tom Mostyn, your Service Manager at Anderson Hunt Valley. He said the vehicle has a 100,000 mile drive train warrantee. That doesn’t help me since I drive my vehicles many more mile than that.

Frequently Asked Questions About Anderson Buick GMC of Hunt Valley

What types of pickup services does Anderson Buick GMC of Hunt Valley offer?

We offer both in-store pickup and curbside pickup for your convenience.

What are the regular business hours of Anderson Buick GMC of Hunt Valley?

Our showroom is open Monday through Friday from 9:00 AM to 9:00 PM, and Saturdays from 9:00 AM to 5:00 PM. We are closed on Sundays.

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