Anderson Buick GMC of Hunt Valley

4.4
1149 reviews

About

Buick DealerGMC DealerAuto Repair ShopAuto Parts & Accessories
We understand that looking for a dealership that offers sales and services is difficult. At Anderson Buick GMC Hunt Valley, we serve as a one-stop solution. Whether it’s servicing or repairing your vehicle, our experts are waiting to assist you! You can also get a quick quote online. We can't wait to see you soon!

Location

Anderson Buick GMC of Hunt Valley
10125 York Road, COCKEYSVILLE, MD
21030, United States

Hours

Reviews

4.4
1,149 reviews
5 stars
895
4 stars
91
3 stars
34
2 stars
33
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, highlighting their professionalism and willingness to assist throughout the buying and service processes.

Sales Experience

Numerous reviews noted a low-pressure sales environment, with salespeople providing clear communication and transparency, making the car-buying experience enjoyable.

Service Department

While some customers had positive experiences with timely and effective service, others reported issues with communication and service quality, indicating inconsistency.

Follow-Up and Accountability

Several customers appreciated the follow-up and accountability from staff regarding service issues, although some expressed frustration with unresolved problems after purchase.

Mixed Reviews on Pricing

There were complaints about perceived high pricing and questionable charges, suggesting a need for clearer communication regarding costs and services.
  • LD
    Larissa D'Souza
    6 days ago
    5.0
    I have brought my car in for servicing many times, and every single visit has been exceptional thanks to Mike, my service coordinator. Mike consistently goes above and beyond; he arranges the shuttle to get me to and from home, keeps me updated throughout the entire process, and makes sure every service requirement is handled thoroughly and professionally. His communication, attention to detail, and genuine care for customers have made every experience smooth and stress-free. I truly appreciate the outstanding service Mike provides each and every time I visit the Buick Service Center. Thank you, Mike!
  • CK
    Ciara K
    Nov 12, 2025
    5.0
    This was my first time visiting this location. Everyone was very friendly and helpful as soon as I arrived. I purchased my car in another state and was supposed to have maintenance covered for a certain period of time, however since the maintenance plan wasn’t through GM it wasn’t showing in the system. Mike took the time to explain to me what was needed and he was able to verify my maintenance plan through the 3rd party while my car was serviced. Service was quick, I was done within an hour. Waiting area was also nice and spacious, with private desks that allowed me to work while I waited. There was also a small play area for children.
  • BG
    Brent Goldsmith
    Oct 28, 2025
    5.0
    THE place to buy a car. Tom Cook is THE man to talk to. He will NEVER take advantage of anyone. Just an all around great guy and couldn’t have been happier dealing with him through our experience buying both of our cars there. He made sure everything was done in detail exactly how we wanted it done. The staff is great, very welcoming and always there to answer your questions.
  • MZ
    Mark Z
    Oct 27, 2025
    5.0
    In 30 yrs of buying, selling, or trading vehicles, this was by far the best experience I've had. I worked with James (Jamey) Hebb. Beyond him being so kind to my wife and I, it was very nice and easy to work with him. I would say he was a low pressure sales consultant, but thats wrong... he was a NO pressure sales consultant! Maybe it's the reverse psychology thing, but it sure worked. I drove away with a new 2026 2500 HD Denali truck, and it felt good - not just the truck, but the whole Anderson experience with Jamey and everyone else who helped make it happen. I can honestly say it was the first time I left a dealership feeling good about the deal we made. When I'm done with this truck, there is no doubt I'll return for my next one. Thanks guys, very much appreciated.
  • JS
    Joseph Sudano
    Oct 25, 2025
    1.0
    Service department Kevin Bacon quoted me 700 dollars for a new antenna. Paid 200 for him to evaluate. Same dude who quoted my father 12k for a new transmission on another vehicle and came to find out from a different dealer the car was under warranty. They are greedy and do everything possible to milk you for every dollar. In the process of buying a truck, the salesman I went out with didn't know his nose from his big toe about any of the trucks. Comical operation and I'll never be back.

Frequently Asked Questions About Anderson Buick GMC of Hunt Valley

What types of pickup services does Anderson Buick GMC of Hunt Valley offer?

We offer both in-store pickup and curbside pickup for your convenience.

What are the regular business hours of Anderson Buick GMC of Hunt Valley?

Our showroom is open Monday through Friday from 9:00 AM to 9:00 PM, and Saturdays from 9:00 AM to 5:00 PM. We are closed on Sundays.