Mr. Tire Auto Service Centers

4.4
947 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
6761 Old Alexander Ferry Road, Clinton, MD
20735, United States

Hours

Reviews

4.4
947 reviews
5 stars
717
4 stars
87
3 stars
28
2 stars
20
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and professional staff, others reported rude and unhelpful interactions.

Wait Times

Many customers expressed frustration with long wait times, often exceeding the expected duration for services.

Service Quality

While some customers were satisfied with the quality of service and repairs, others reported issues with incomplete work and miscommunication regarding services performed.

Communication

Several reviews highlighted poor communication regarding appointments and service updates, leading to confusion and dissatisfaction.

Trustworthiness

Some customers expressed concerns about the honesty of service recommendations, with reports of upselling and unnecessary repairs.
  • AH
    Aja H
    3 days ago
    3.0
    I had four new tires installed in June 2025 and purchased road hazard insurance. In December, I noticed one tire repeatedly losing air and brought my car in on December 19 to have it inspected. The technician informed me that the wheel lock had broken off inside the tire and could not be removed. I spoke with the manager on duty, Shane, who acknowledged that this was their error and stated that I would be reimbursed for the cost of having the wheel lock removed at the BMW dealership. Due to scheduling, I was able to visit BMW approximately two weeks later, where I paid $344 to have the issue resolved. I then returned to Mr. Tire but was unable to be seen that day and was instructed to come back on Sunday, January 4. When I arrived at 10:00 a.m., the store was closed, with customers and employees waiting outside. The opening manager did not show up, and although the building was eventually opened, staff did not have access to the system to process services. After nearly two hours, I left. I returned the following day and was finally able to leave my car for service. I required a new tire and a tire rotation. I provided the BMW receipt for reimbursement and paid for the new tire installation and renewed road hazard insurance. As of this writing, I am still waiting for the $344 reimbursement to be credited back to my card. I will say that I appreciated Shane working with me, though I was disappointed that whoever initially broke the wheel lock of in my tire didn’t say this when it happened. I drove around for six months with it like that and no idea.
  • JC
    Jeffrey Charles
    6 days ago
    1.0
    The front desk guy is extremely rude ! He told me park somewhere else or leave without telling me where I could park and was being mean for no reason to the other old guy who was probably in his 80s “stating if you not going to buy the tires someone else will , we don’t need your money, you need us”. This guy has poor communication/ customer service skills.
  • RM
    Robin D. McLean
    Jan 5, 2026
    5.0
    Polite and friendly staff. Honest and affordable. In for a Maryland inspection...out within 30 minutes.
  • CC
    Corey
    Jan 2, 2026
    5.0
    Red Carpet all the way. No long waits regardless of amount of customers. I travel 45 minutes to this location. Service is so good my wife and I treat breakfast or lunch at every visit. Spread the love Job well done
  • PD
    PAULINE DAVIS
    Dec 15, 2025
    5.0
    Was greeted as a valuable customer, and after asking what was the problem with my vehicle it was taken into the bay in a timely manner. After it was fixed that showed me the part that was causing the problem. I am happy with my experience with Mr. Tire and I trust them to service my vehicle with honesty. I always go there.

Frequently Asked Questions About Mr. Tire Auto Service Centers

What services does Mr. Tire Auto Service Centers provide?

Mr. Tire offers dealer-quality auto maintenance and repair services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and specializes in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

What are the operating hours of Mr. Tire Auto Service Centers in Clinton, MD?

The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.