Jiffy Lube

4.3
506 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CATONSVILLE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
6116 Baltimore National Pike, Catonsville, MD
21228, United States

Hours

Reviews

4.3
506 reviews
5 stars
350
4 stars
69
3 stars
20
2 stars
5
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers reported inconsistent service speed, with some experiencing quick oil changes while others faced long wait times.

Customer Service

Feedback on customer service was mixed; some praised the staff for being friendly and professional, while others reported rude or unhelpful interactions.

Pricing Issues

Several customers expressed concerns about pricing discrepancies and unexpected charges, leading to dissatisfaction.

Quality of Work

There were complaints about the quality of service, including incomplete tasks and damage to vehicles, alongside positive remarks about thoroughness.

Cleanliness

Customers noted issues with cleanliness, particularly regarding oil stains left in vehicles and the overall state of the waiting area.
  • ES
    Elvin Sermeno
    Nov 15, 2025
    1.0
    An Audi oil change took 3 hours, but the filter was not replaced.
  • AT
    All things Tatiana
    Oct 25, 2025
    1.0
    Every time I come here it’s a different price but today I spoke up! Not only could the price difference be explained but one of the cashiers told the mechanic she told me there was additional work or another service that would be needed but she lied! Just a point of information, I get the military discount and the service in August was $106.03 but today for the same service was $134.11. Word of advice, GO SOMEWHERE ELSE!
  • DR
    Daril Riley
    Oct 15, 2025
    4.0
    Wasn't 15 minutes guarantee but was good service
  • ST
    Steven Thomas
    Oct 11, 2025
    1.0
    Friday, October 10 I went in at 11:30 at this location and I didn’t get my oil changed until 330 these guys destroyed my drain plug for my oil and let me drive off leaking oil and told me to come back if it leaks also they checked on the receipt that my coolant level was OK and it was below minimum. My van almost leak all of its oil out and overheated. I’m so pissed off I don’t know who to talk to or to complain about. I’m really going to get a lawyer.
  • CM
    Carolyn Miller
    Sep 25, 2025
    5.0
    I never saw a filter full of acorns but my technition showed me the evidence I was very shocked but not as shocked as the squirrel gonna be it was funny

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service