Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Capitol Heights area, turn to Safelite AutoGlass . Those in central Capitol Heights or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 8701 Ritchie Dr, Safelite AutoGlass Capitol Heights repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
731 reviews
5 stars
509
4 stars
59
3 stars
29
2 stars
24
1 star
110
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the professionalism and friendliness of technicians, several reviews highlighted poor communication and unsatisfactory responses from front desk staff.
Service Quality
Customers appreciated the quick and efficient service provided by technicians, but there were notable complaints about mistakes, such as incorrect parts being ordered and inadequate repairs.
Scheduling Issues
Several customers experienced frustrations with appointment scheduling, including cancellations and delays that led to significant inconvenience.
Professionalism
Many reviews commended the professionalism of technicians, with specific mentions of their courteous and knowledgeable approach during service.
Value for Money
Some customers felt that the pricing was high compared to competitors, leading to dissatisfaction, especially when service did not meet expectations.
- CGCRIS GO1 day ago1.0Not satisfied with the repair , the technician came like in 20 min saying he did the best but I dont think they work on it properly. For a $200 repair for one Crack less than a quarter. If I knew this was their best I should have done it for $15 box with a repair kit.
- LNLatonia Nicholson3 days ago5.0This is my first time using Safelite and I was overly impressed with the service at this location. My service tech was Michael (shot out to him). He was professional from the beginning to the end. Michael explained that he would try his best to repair my chip to it's original state. His actions matched his words. You CAN'T see where the damage was WITHOUT him identifying the area of damge. Thanks Michael for keeping my RC 350 F Sport beautiful!
- MAMichelle AikensNov 16, 20255.0I received an appointment date and time within 24 hours of contacting my insurance company. My technician was very knowledgeable and had amazing customer service.
- WMWilliam Lemuel Mori-RamosNov 13, 20255.0Quick service, without me having to take my vehicle to a shop. It took less than an hour, and I waited in the comfort of my own home. Very convenient service that I highly recommend. At the time I made the appointment, they were even able to directly check in with my insurance provider for pricing, saving me a step.
- MMMaaco Upper MarlboroNov 10, 20255.0Danielle made this experience so easy. She was so helpful and really made me feel comfortable while waiting to get my windshield replaced. Her Attitude, her compassion and knowledge of her job really just made every flow smooth.
Frequently Asked Questions About Safelite AutoGlass
What types of auto glass services does Safelite AutoGlass in Capitol Heights offer?
Safelite AutoGlass offers windshield repair and replacement, chip and crack repairs, power window repair, back and side glass replacement, and windshield wiper replacement.
Where is Safelite AutoGlass located in Capitol Heights?
It is located at 8701 Ritchie Dr, Capitol Heights, MD 20743, US.
What are the business hours of Safelite AutoGlass in Capitol Heights?
They are open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Does Safelite AutoGlass offer mobile service or only in-shop repairs?
Safelite AutoGlass provides both in-shop and mobile services for auto glass repair and replacement.
Is there a warranty on windshield repairs at Safelite AutoGlass?
Yes, windshield repairs come with a national lifetime warranty.
Can I book an appointment online for Safelite AutoGlass services?
Yes, appointments can be made online through their reservation link.
What payment methods does Safelite AutoGlass accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What languages are spoken at Safelite AutoGlass in Capitol Heights?
English and Spanish are spoken at this location.
Are there any notable places near Safelite AutoGlass where I can shop or dine?
Nearby places include Paul’s Beauty Wholesale for beauty supplies, Italiano Pizzeria for Italian food, and Greenland Car Wash for car detailing.
How can nearby Walker Mill Regional Park be useful for visitors to Safelite AutoGlass?
Visitors can enjoy outdoor activities or relax at Walker Mill Regional Park before or after their auto glass service.
Are there other automotive-related businesses near Safelite AutoGlass in Capitol Heights?
Yes, nearby automotive services include R & R Auto Salon and Pohanka Collision Center, which can be useful for additional vehicle needs.