Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Goodyear Auto Service
9179 Central Avenue, Capitol Heights, MD
20743-3806, United States
Hours
Reviews
4.5
267 reviews
5 stars
207
4 stars
28
3 stars
6
2 stars4
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and providing excellent service, particularly highlighting employees like Justin and Anthony.
Efficiency
Customers frequently noted the quick and efficient service, with many expressing satisfaction with the timely completion of their vehicle maintenance.
Professionalism
The professionalism of the staff was consistently mentioned, with reviews highlighting their ability to explain services and address customer concerns.
Mixed Experiences
While many reviews were positive, there were also complaints about poor service and issues with vehicle repairs, indicating a lack of consistency in service quality.
Trustworthiness
Several customers expressed trust in the staff's recommendations and honesty, although some reviews raised concerns about potential upselling and unnecessary repairs.
- MTMatthew Thompson5 days ago5.0I had a great experience. I called on the fly. We set an appointment for later in the day. 5 minutes later Justin called me back saying they can get me in earlier and their guys would go pick up the part. I get there. I was welcomed. I had great convo about cars and mechanics. I was in and out in 30mins. I'll definitely be back when I need to! GREAT JOB BROTHERS!
- EBElaine BrittonNov 12, 20255.0The car dealership wanted to overcharge me on suggested services needed for my car. I spoke to Justin (Goodyear - Capitol Heights) about the issue I was experiencing. I expressed to him that I'm a furloughed employee and that I needed to only have the most critical work done on my car due to my very limited budget. He had the technician test drive my car and evaluate the issue. Justin provided me with a detailed explanation on the resolution to my initial problem and advised what the ideal next steps would be. I was happily surprised that my bill was reasonably priced and the quoted service time of my vehicle was true to what was promised to me. I will definitely return as a customer.
- JBJames BrooksOct 25, 20255.0Great service! Justin was knowledgeable, friendly and good to work with.
- CGCarlos GutierrezOct 18, 20255.0Very quick, reasonable prices and was very straightforward with what we needed
- CPCourtney ProctorOct 17, 20255.0Absolutely best service I’ve had in a minute. Justin, I believe the service manager was the best. Never seen someone take on so many positions with so much going on.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Capitol Heights offer?
They provide full-service tire and automotive repair services, including tire sales, oil changes, and general auto repair.
What are the operating hours for Goodyear Auto Service?
The service center is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays. Holiday hours vary with some days closed and others open from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer pickup or delivery services?
They offer in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance and restroom.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, appointments can be made online through their reservation website.
What is the contact phone number for Goodyear Auto Service in Capitol Heights?
You can reach them at +1 301-336-3330.
What nearby dining options are there around Goodyear Auto Service?
Nearby dining options include IHOP for breakfast and brunch, Dunkin' for donuts, Baskin-Robbins for ice cream, ELife Restaurant for vegan food, and Checkers fast food restaurant.
Are there any nearby parks or outdoor spaces near Goodyear Auto Service?
Yes, Hampton Park is nearby, providing a place for arts, entertainment, and relaxation before or after your visit.
What travel or car rental services are located near Goodyear Auto Service?
Enterprise Rent-A-Car has multiple locations nearby offering car and truck rentals, which can be convenient for customers needing transportation during service.