Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Capitol Heights, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Central Avenue location today.
Location
Hours
Reviews
4.1
446 reviews
5 stars
312
4 stars
36
3 stars
16
2 stars
16
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their professionalism, friendliness, and willingness to go above and beyond to assist.
Vehicle Availability
Several reviews highlighted issues with vehicle availability, with customers often finding that reserved cars were not available upon arrival.
Cleanliness
There were mixed reviews regarding vehicle cleanliness, with some customers reporting dirty cars and others noting clean vehicles.
Reservation Issues
Multiple customers expressed frustration over reservation discrepancies, including being given different vehicles than booked or having to wait for cars to be cleaned.
Overall Experience
While many customers had positive experiences, there were notable complaints about service inconsistencies and management responsiveness.
- LMLessel MalbonNov 7, 20253.0They have become very expensive with petty excess charges
- NNNicholeNov 7, 20255.0Very professional, efficient, & pleasant.
- CKCorey KatesOct 30, 20255.0Speedy and Excellent service!
- KRKimberly RocherOct 26, 20255.0I had a reservation at the end of August, but when I arrived at the branch, I was told they were sold out. What started as a confusing and disappointing experience turned around completely thanks to Jeremy. He went out of his way to secure a vehicle for me and was kind, helpful, and professional throughout the process. People like him truly make the difference, thank you Jeremy! (PS: I promised I’d leave feedback, but the survey link expired, so I’m posting this public review instead.)
- DGDebra GreenOct 10, 20255.0I would recommend this Enterprise location. Jucole will take exceptional care of you. The entire staff is professional and cheerful. You may not be happy that your car was in an accident but you will be happy that you chose this Enterprise!
Frequently Asked Questions About Enterprise Rent-A-Car
What are the operating hours of Enterprise Rent-A-Car in Capitol Heights, MD?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Capitol Heights?
Enterprise Rent-A-Car is located at 7963 Central Ave, Capitol Heights, MD 20743, USA.
What types of vehicles can I rent at Enterprise Rent-A-Car in Capitol Heights?
You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
How can I reserve a rental car from Enterprise Rent-A-Car in Capitol Heights?
You can reserve a rental car online through their website or reservation URL at https://www.enterprise.com/en/car-rental-locations/us/md/capitol-heights-central-ave-1640.html.
What payment options are accepted at Enterprise Rent-A-Car in Capitol Heights?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Capitol Heights offer any discounts?
Yes, they offer discounts for active military members.
What languages are spoken at Enterprise Rent-A-Car in Capitol Heights?
The staff at Enterprise Rent-A-Car in Capitol Heights speak English.
What nearby dining options are there around Enterprise Rent-A-Car in Capitol Heights?
Nearby dining options include Hot Pot Grill, a Caribbean and Jamaican restaurant, Asian Express for Chinese and Asian cuisine, and Edwards Seafood for seafood lovers.
Are there any nearby entertainment or recreational spots near Enterprise Rent-A-Car in Capitol Heights?
Yes, nearby entertainment includes Quball 1, a pool and bowling alley, and Play EC Capitol Heights, a playground and amusement park, perfect for family outings.
Where can I find nearby shopping or beauty services near Enterprise Rent-A-Car in Capitol Heights?
Nearby shopping and beauty options include Golden Scripts Jewelers for fashion accessories, The Gentlemen's Closet for men's clothing and shoes, A House of Style Beauty Salon, Allura Nail Bar, and Natural Skin Care Spa for beauty and spa services.