Mr. Tire Auto Service Centers

4.3
439 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
15630A Old Columbia Pike, Burtonsville, MD
20866, United States

Hours

Reviews

4.3
439 reviews
5 stars
331
4 stars
23
3 stars
14
2 stars
10
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being helpful and professional, while others reported rudeness and dismissive attitudes.

Efficiency

Many customers appreciated the quick service and efficiency, especially during emergencies, while others experienced long wait times and scheduling issues.

Pricing

Some customers found prices reasonable and competitive, while others felt services were overpriced or not transparent.

Appointment Issues

Numerous complaints about the appointment system, including double bookings and lack of acknowledgment of scheduled appointments.

Quality of Work

Feedback on the quality of work was mixed; some customers were satisfied with tire installations and repairs, while others reported damage to their vehicles.
  • SS
    Shayne Stafford
    3 days ago
    5.0
    I had an absolutely fantastic experience at Mr. Tire. From the moment I walked in, the employees were friendly, professional, and genuinely eager to help. They took the time to explain everything clearly and made sure I felt comfortable and informed throughout the entire process. What really stood out was the efficiency—I was in and out much faster than I expected. The wait time was minimal, and they kept everything moving smoothly without sacrificing quality. It’s rare to find a place that combines great customer service with such prompt, reliable work. I’ll definitely be returning for future service needs and highly recommend Mr. Tire to anyone looking for a stress-free, professional automotive experience
  • SM
    Sarah Mallon
    Nov 13, 2025
    5.0
    I got a flat tire on my way home and called this location asking if I could come in 15 minutes. The manager Sesay told me to come in and they would take care of me. When I got there Sesay was so friendly and took my car immediately. I was out in 30 minutes! Compared to a different tire place that kept me waiting for hours, this was a pleasant experience and I would definitely come back.
  • MO
    Matt Okun
    Nov 10, 2025
    4.0
    Had a coupon. Still cost over $100 for just an oil change.
  • SP
    Suresh Packs
    Oct 17, 2025
    5.0
    This place is a hidden treasure, service is outstanding…sisi is the manager though he looks and tough but he is very professional and courteous…I would recommend this place for any tire service…I went for tire installation on new rim I am very happy I found this place…Tire plus, Costco , Bjs gave me a run around and obnoxious reply on the phone….when it comes to purchasing new tires I would recommend shop more before settling with this location, Mr.Tire can give more discount to attract customers . Thanks to Mr.Sisi
  • SP
    Sonia P
    Oct 13, 2025
    1.0
    Went to the Burtonsville MD location on Saturday to find out the best time to bring in my car on Monday (today) for a slow leak in a tire. Guy at front desk says they open at 7:30 am and he’d be there. Arrived at 7:30 am today. The same guy was out front with a broom. As I walk up he stops sweeping and just stares at me. I tell him I’m there to have a slow leak in my tire checked. He says “he’s” (I don’t know who he is) is not there yet and he is there by himself in a dismissive tone….AND THEN PROCEEDS TO SWEEP DEBRIS OVER MY FEET!!!! I stood there for a moment looking at the leaves on my tennis shoes, waiting for him to say something….professional?…..and apologize for “him” not being at work yet and for dusting up my shoes, but he just kept on sweeping…..I finally silently walked away. I don’t know what kind of ignorance that was, but I DO know I will never return to this location.

Frequently Asked Questions About Mr. Tire Auto Service Centers

What types of automotive services does Mr. Tire Auto Service Centers provide?

Mr. Tire offers dealer-quality auto maintenance and repair services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top brands.

What are the operating hours of Mr. Tire Auto Service Centers?

Mr. Tire is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.