Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported poor service and negative experiences with certain employees.
Staff Knowledge
Several reviews highlighted the staff's knowledge and ability to assist customers effectively, although there were instances of confusion and lack of assistance.
Store Conditions
The cleanliness and organization of the store received both positive and negative remarks, with some customers appreciating the well-stocked shelves while others noted issues with cleanliness.
Installation Services
There were complaints regarding the inability to install batteries and other parts, with some customers expressing frustration over being turned away for installation services.
Overall Experience
Overall, experiences varied widely, with some customers expressing satisfaction and loyalty, while others indicated they would not return due to negative interactions.
SA
Syed Mohammed Ali
Nov 11, 2025
1.0
I came here to replace the 12V battery in my Toyota Prius.
They said they could sell me the battery, but they couldn’t install it.
AutoZone really needs some new staff here.
TB
Timmy Stevens Sr. (Tim Buck)
Nov 6, 2025
2.0
I went here to test my battery and the tester was broken and the ppl who work there seem so confused about everything.
CR
christian romero
Oct 26, 2025
5.0
Delo mejor
AW
Asia Wickman
Sep 4, 2025
4.0
Cool, but could be better
JG
James Gachogu
Aug 27, 2025
5.0
The customer service young man was very helpful not only to but others too