Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Inconsistent Experiences
While some reviews highlighted excellent service, others reported poor customer interactions and long wait times, indicating inconsistency in service quality.
Product Availability
Several customers noted issues with stock availability, often having to go to other stores for needed parts.
Store Environment
Feedback on the store's cleanliness and organization was mixed, with some customers appreciating the tidy environment while others found it lacking.
Pricing Concerns
Some customers felt that prices were higher compared to competitors like Amazon and Advance Auto Parts.
SA
Syed Mohammed Ali
Nov 11, 2025
1.0
I came here to replace the 12V battery in my Toyota Prius.
They said they could sell me the battery, but they couldn’t install it.
AutoZone really needs some new staff here.
TB
Timmy Stevens Sr. (Tim Buck)
Nov 6, 2025
2.0
I went here to test my battery and the tester was broken and the ppl who work there seem so confused about everything.
CR
christian romero
Oct 26, 2025
5.0
Delo mejor
AW
Asia Wickman
Sep 4, 2025
4.0
Cool, but could be better
JG
James Gachogu
Aug 27, 2025
5.0
The customer service young man was very helpful not only to but others too