Jiffy Lube

4.4
670 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in BOWIE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
2325 Crain Hwy, Bowie, MD
20716, United States

Hours

Reviews

4.4
670 reviews
5 stars
503
4 stars
78
3 stars
18
2 stars
16
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by the staff, highlighting specific employees for their attentiveness and helpfulness.

Pricing Issues

Several reviews mentioned concerns about pricing transparency, with some customers feeling they were quoted higher prices than expected or experienced price gouging.

Service Quality

While many customers reported quick and efficient service, there were notable complaints about incomplete services, such as not topping off fluids or performing necessary checks.

Management Response

Mixed feedback on management; some customers appreciated proactive problem resolution, while others reported poor handling of issues and lack of accountability.

Trust and Integrity

A significant number of reviews expressed a loss of trust in the service quality, with some customers experiencing serious mechanical issues following their visits.
  • CB
    Charlotte Boyd
    2 days ago
    5.0
    The employees were very nice and friendly. Super professional and helpful. I highly recommend.
  • AB
    Alpha Boötis
    6 days ago
    5.0
    Outstanding service here. Workabees and on point for oil change. Had filter and oil grade, traveling through and technically savvy to navigate a luxury vehicle.
  • JH
    Jeff Hunter
    Jan 5, 2026
    1.0
    The worst experience I ever had at any service center I ever visited! I know I put one star, but that's so I could put the review, it's actually no stars! The acting was great though! They weren't honest in their assessment and when I pointed that out they turned disrespectful, I called to complain and all they told me was they would have a meeting about it which means they aren't doing anything about it, up selling is part of the Job lying isn't! There are many better and less costly places to take your car, Ladies and elderly, they know you guys don't know much about cars! They will target you first! Save your time and your money!
  • SA
    Shola A.
    Dec 28, 2025
    5.0
    Good and fast service. The wait is never too long. Polite servicemen.
  • NH
    Nina Harris
    Nov 27, 2025
    1.0
    I have been going to this location for over 10 years. I trusted their service and integrity when they made suggestions for my car needs. Well, I went there a few weeks ago for an engine flush because my car was burning oil. I went a day early to get an estimate on the cost. I was quoted a price of $109, and the mechanic showed me the price. The dealership had performed the same service two months prior and I paid the same amount. I returned the next day and explained to the attendant that I was there for an engine flush and an oil change. They took my car and started the preliminary services. The manager asked what service I needed. I told him, and he said it would cost $225. I explained that I had been there the day before and the price was less than half of that. He said the flush was $109 but the oil replacement was another $100 plus. I told him that price was more than the dealership. He said that was the price for both services. I told him to give me my keys and I left. What he said was the equivalent of getting a heart transplant but having to pay an additional price for the heart. You cannot get a flush without new oil being put in. They are not separate entities. I went down the street to NTB and the price quoted was $123. It included the oil with the flush. I asked several times to be sure, and the price did not change. I was willing to pay that amount, but after the NTB customer service technician questioned me, she said that I did not need a flush. I only needed to add oil. She told me the kind I needed and told me how to do it. I did not have to get any service from NTB. I bought the oil from AutoZone for $40. I no longer trust that Jiffy Lube in Bowie. I will never go there again as long as Jonathan is the manager there. PRICE GOUGING. Do your homework before you get any maintenance on your car.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service