Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Bladensburg #1844 in Bladensburg, MD is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Bladensburg, MD or call us at (301) 699-5683.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
477 reviews
5 stars
255
4 stars
97
3 stars
51
2 stars
21
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others are criticized for rudeness and lack of professionalism.
Order Fulfillment
Many customers reported issues with order fulfillment, including delays in pickup notifications and unprepared orders upon arrival.
Store Efficiency
Customers frequently mentioned slow service and long wait times, both in-store and on the phone, leading to frustration.
Staff Knowledge
While some reviews highlight knowledgeable staff who provide excellent assistance, others indicate a lack of training and professionalism among employees.
- CCCourtney CrouseDec 16, 20251.0Went to store because their website said this particular store has the needed parts (wiper blades for a very common car). They said they didn’t have them and did not offer any alternatives but told me some other stores that did. After that, placed an online order for same day pickup at the store and as of 3pm the following day, have not heard that they are ready. Save your time and go somewhere else.
- APAmanda PedevillanoDec 6, 20251.0Absolute abysmal customer service. I paid for same day delivery; that is exactly why I chose to place an order with this store. I needed a battery ASAP for my car. I got the confirmation at 3 and when it was over 5.5 hrs later I decided to call the store to inquire about my order. The worker told me “I’m not sure why no one saw this but all the drivers are home now.” He then transferred me to a manager who informed me that I had to send an uber to pick up the order. That I have to pay for an uber to come pick it up. WHAT AM I PAYING FOR SAME DAY DELIVERY THEN? I have a disabled child and we are expected to be in New York for a doctors appointment tomorrow. After reaching out to the regional manager, the manager of the store said he was going to bring it on his way home and that he would be here in 20 minutes. An hour later I call and he said “yeah I decided to just let uber handle it in the morning” (because that went so well the original time, huh?) So now I have to wait until they open in the morning, find a way to get there and back, and hope I can get it all situated and installed in time to get my child to his appointment. The fact no one all day checked orders, there was no communication throughout ANY of this process. And to charge customers for same day delivery and then expect them (which this way not said ANYWHERE) to pay for an uber to come get it is disgusting. That is not same day delivery, it’s not even NORMAL delivery. I will be contacting customer service to get a refund on the delivery charges as well as contact the BBB. I highly recommend you DON’T do business with this store as not only are they unreliable and uncommunicative, but will fraudulently charge you for services NOT rendered. EDIT: it is now the next day. I got an email saying it has been delayed. When I check the order status on the website, it says it is out for delivery. However, when I call the worker says it’s right in front of her on the desk. She put me on hold to go “get the manager to see what he wants me to tell you” and I have been on home for 20 minutes now. DO NOT DO BUSINESS with this place.
- BCBrittany CastilloNov 30, 20251.0Extremely slow service. They will watch the line be wrapped around the store and still not have backup come to the cashier.
- TOTom OrwenyoNov 28, 20255.0Prompt services, great customer service
- DPD “Dezzy Don Dada” PSep 18, 20254.0Staff helpful
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Bladensburg?
AutoZone Auto Parts in Bladensburg is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Bladensburg?
It is located at 4920 Annapolis Rd, Bladensburg, MD 20710, USA.
What types of products can I find at AutoZone Auto Parts Bladensburg?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts Bladensburg offer in-store pickup and same day delivery?
Yes, the store offers both in-store pickup and same day delivery services.
Can I shop in-store at AutoZone Bladensburg and is curbside pickup available?
Yes, in-store shopping and curbside pickup are available at this location.
Which car part brands are available at AutoZone Bladensburg?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What are some nearby food options to AutoZone Auto Parts in Bladensburg?
Nearby dining options include Pollo & Steak Grill, Papa Johns Pizza, China City, La Sonorita Authentic Mexican Food, and Checkers at 4850 Annapolis Road which offer a variety of cuisines for a meal before or after your visit.
Are there any nearby shopping or specialty stores near AutoZone Bladensburg?
Yes, nearby shopping includes Village Economy Store (antique store), Jordana Faye Llc (hair supply and beauty), KMB joyeria (jewelry and furniture), and African Boutique & Fabrics (clothing).
How can nearby services like locks and phone stores be useful when visiting AutoZone Bladensburg?
Nearby stores such as Locks & Locksmiths and Cricket Wireless Authorized Retailer offer related services you might need while in the area, such as key services or mobile phone products.
What are the contact options to reach AutoZone Auto Parts Bladensburg?
You can call their main phone at +1 301-699-5683 or reach customer service via email at customer.service@autozone.com. They also have a Facebook page at https://www.facebook.com/259413344113385.