Business Details
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Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Bethesda area, turn to Safelite AutoGlass . Those in central Bethesda or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 7841 Old Georgetown Rd, Safelite AutoGlass Bethesda repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.7
250 reviews
5 stars
150
4 stars
16
3 stars
8
2 stars
14
1 star
62
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service quality; while some customers praised the efficiency and professionalism, others reported issues with sloppy work and unresolved problems.
Communication Issues
Numerous complaints about poor communication, including difficulty reaching staff by phone and lack of updates on service status.
Customer Experience
Positive interactions with staff noted, but many customers expressed frustration with management and overall organization at the Bethesda location.
Timeliness
Inconsistent service times reported; some customers experienced delays and scheduling issues, leading to dissatisfaction.
Follow-Up Problems
Customers reported inadequate follow-up on warranty issues and repairs, with some experiencing repeated problems after service.
- RDRandi DutchNov 14, 20255.0Safelite in Bethesda is extremely professional and the service was better than I receive at my dealership. The young man that took care of my car was kind, courteous, knowledgeable and went above and beyond for me. His service was greatly appreciated. Better than the Mercedes Dealership.
- NMNina MNov 2, 20255.0I had a crack on my windshield and dropped my car off early. The drop off was easy and I had pick my car up after hours, staff member was kind enough to wait for me, service was perfect!
- CBCarol BonkoskyNov 1, 20252.0Rear hatch glass replaced on Subaru Crosstrek.. In replacing the rear glass they left bits of glass trapped and rattling inside the hatch. The tech said I could maybe have a detailer fix that - and that seems to be very poor answer. It's not unreasonable to expect not to have to listen to that for as long as I own my car, or that I should have to pay to fix something that shouldn't have happened.
- EDElizabeth D'ArcyOct 30, 20251.0The first time it rained after getting our windshield replaced, we woke to find our car filled with water From the console. Even more upsetting, when you call you cannot actually speak with a human To schedule your warranty repair.
- WWwmcqb16Oct 29, 20251.0I would go ahead and skip this location. Sloppy work on a standard windshield replacement. They scratched my car in multiple places and completely denied it. Run and operated by want-to-be mechanics. They truly do not care about the work they do.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Bethesda offer?
Safelite AutoGlass Bethesda offers auto glass installation and repair, including windshield chip and crack repair, power window repair, and wiper blade replacement, with same-day service and insurance paperwork assistance.
Where is Safelite AutoGlass located?
Safelite AutoGlass is located at 7841 Old Georgetown Rd, Bethesda, MD 20814, USA.
What are the business hours for Safelite AutoGlass Bethesda?
The shop is open Monday through Saturday from 8:00 AM to 5:00 PM, and it is closed on Sundays.
Does Safelite AutoGlass offer mobile or contact-free services?
Yes, Safelite AutoGlass provides in-shop and mobile services, including contact-free service options to ensure customer safety.
Are Safelite AutoGlass services covered by insurance?
Yes, Safelite AutoGlass accepts insurance and assists with insurance paperwork and processing.
What payment methods are accepted at Safelite AutoGlass Bethesda?
Payments are accepted via American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Safelite AutoGlass Bethesda accessible for customers with disabilities?
Yes, the facility has a wheelchair-accessible entrance to accommodate all customers.
What nearby beauty and spa salons can I visit in Bethesda after my auto glass service?
Nearby beauty and spa options include Nails By Tammy, Lashes by Katie and Skincare, Chaos Salon, Framarini's, and DX Organic Nails and Barber Shop, perfect for pampering after your visit.
Are there local dining options near Safelite AutoGlass Bethesda?
Yes, nearby restaurants include La Catrina Bar & Lounge for Mexican cuisine, 4935 Bar & Kitchen offering American dishes, and Passage to India featuring Indian and Asian food.
What automotive-related services are available near Safelite AutoGlass Bethesda?
Nearby you can find NTB - National Tire & Battery for tire and brake services and Nationwide Insurance for auto insurance needs, providing convenient options related to vehicle care.