Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Bethesda area, turn to Safelite AutoGlass . Those in central Bethesda or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 7841 Old Georgetown Rd, Safelite AutoGlass Bethesda repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.7
256 reviews
5 stars
154
4 stars
16
3 stars
8
2 stars
14
1 star
64
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many customers praised the professionalism and efficiency of the technicians, several reported issues with the quality of work, including improper installations and damage to vehicles.
Communication Issues
Numerous reviews highlighted poor communication, including difficulties in reaching staff by phone and lack of updates regarding appointment statuses.
Appointment Management
Customers frequently experienced scheduling problems, including delays, cancellations, and confusion regarding parts availability.
Customer Experience
Overall, customer experiences varied widely, with some praising the friendly staff and smooth processes, while others reported significant frustrations and dissatisfaction.
- RMRaju MosesJan 4, 20265.0I would like to thank Mr. Javier for the excellent work he done on my 2006 Toyota Sienna. Mr.Javier who took care of my car was kind, courteous, very knowledgeable and went above and beyond the service. His service was greatly appreciated. It was freezing cold that evening, still without any hesitation he did an excellent job in replacing the windshield
- JAJay AtwaterDec 25, 20255.0The technicians are amazing and professional
- JMJames MatanDec 23, 20251.0Booked my initial appointment in the Bethesda store. Arrived on time for my appointment. After about an hour they called me to tell me that the new glass was broken and they would have to reschedule me. I drive back up there and reschedule with the guy at the front desk to come to my house two days later. On the day I wait for them to arrive. They don’t show up so I call and they said they had to cancel. They apologized and told me to come back to the store for an 8am appointment the next day. On time again… they call me an hour later and tell me the glass that came in was broken! They never ordered new glass. Total incompetence. Avoid this location.
- CGCarol GradyDec 16, 20255.0Replacing my windshield was som easy! It was easy to schedule and appointment on line, they took my car in at exactly my appointment time and there were considerate extras I did not expect—like new windshield wipers. I was very pleased!
- CPcanine sugar pieDec 11, 20251.0Screwed up a repair. Technician wasted half of my day and then was not equipped or trained to do the windshield repair. Will never use them again. Do not recommend
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Bethesda offer?
Safelite AutoGlass Bethesda offers auto glass installation and repair, including windshield chip and crack repair, power window repair, and wiper blade replacement, with same-day service and insurance paperwork assistance.
Where is Safelite AutoGlass located?
Safelite AutoGlass is located at 7841 Old Georgetown Rd, Bethesda, MD 20814, USA.
What are the business hours for Safelite AutoGlass Bethesda?
The shop is open Monday through Saturday from 8:00 AM to 5:00 PM, and it is closed on Sundays.
Does Safelite AutoGlass offer mobile or contact-free services?
Yes, Safelite AutoGlass provides in-shop and mobile services, including contact-free service options to ensure customer safety.
Are Safelite AutoGlass services covered by insurance?
Yes, Safelite AutoGlass accepts insurance and assists with insurance paperwork and processing.
What payment methods are accepted at Safelite AutoGlass Bethesda?
Payments are accepted via American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Safelite AutoGlass Bethesda accessible for customers with disabilities?
Yes, the facility has a wheelchair-accessible entrance to accommodate all customers.
What nearby beauty and spa salons can I visit in Bethesda after my auto glass service?
Nearby beauty and spa options include Nails By Tammy, Lashes by Katie and Skincare, Chaos Salon, Framarini's, and DX Organic Nails and Barber Shop, perfect for pampering after your visit.
Are there local dining options near Safelite AutoGlass Bethesda?
Yes, nearby restaurants include La Catrina Bar & Lounge for Mexican cuisine, 4935 Bar & Kitchen offering American dishes, and Passage to India featuring Indian and Asian food.
What automotive-related services are available near Safelite AutoGlass Bethesda?
Nearby you can find NTB - National Tire & Battery for tire and brake services and Nationwide Insurance for auto insurance needs, providing convenient options related to vehicle care.