Safelite AutoGlass

3.7
256 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Bethesda area, turn to Safelite AutoGlass . Those in central Bethesda or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 7841 Old Georgetown Rd, Safelite AutoGlass Bethesda repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
7841 Old Georgetown Rd, Bethesda, MD
20814, United States

Hours

Reviews

3.7
256 reviews
5 stars
154
4 stars
16
3 stars
8
2 stars
14
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the professionalism and efficiency of the technicians, several reported issues with the quality of work, including improper installations and damage to vehicles.

Communication Issues

Numerous reviews highlighted poor communication, including difficulties in reaching staff by phone and lack of updates regarding appointment statuses.

Appointment Management

Customers frequently experienced scheduling problems, including delays, cancellations, and confusion regarding parts availability.

Customer Experience

Overall, customer experiences varied widely, with some praising the friendly staff and smooth processes, while others reported significant frustrations and dissatisfaction.
  • RM
    Raju Moses
    Jan 4, 2026
    5.0
    I would like to thank Mr. Javier for the excellent work he done on my 2006 Toyota Sienna. Mr.Javier who took care of my car was kind, courteous, very knowledgeable and went above and beyond the service. His service was greatly appreciated. It was freezing cold that evening, still without any hesitation he did an excellent job in replacing the windshield
  • JA
    Jay Atwater
    Dec 25, 2025
    5.0
    The technicians are amazing and professional
  • JM
    James Matan
    Dec 23, 2025
    1.0
    Booked my initial appointment in the Bethesda store. Arrived on time for my appointment. After about an hour they called me to tell me that the new glass was broken and they would have to reschedule me. I drive back up there and reschedule with the guy at the front desk to come to my house two days later. On the day I wait for them to arrive. They don’t show up so I call and they said they had to cancel. They apologized and told me to come back to the store for an 8am appointment the next day. On time again… they call me an hour later and tell me the glass that came in was broken! They never ordered new glass. Total incompetence. Avoid this location.
  • CG
    Carol Grady
    Dec 16, 2025
    5.0
    Replacing my windshield was som easy! It was easy to schedule and appointment on line, they took my car in at exactly my appointment time and there were considerate extras I did not expect—like new windshield wipers. I was very pleased!
  • CP
    canine sugar pie
    Dec 11, 2025
    1.0
    Screwed up a repair. Technician wasted half of my day and then was not equipped or trained to do the windshield repair. Will never use them again. Do not recommend

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Bethesda offer?

Safelite AutoGlass Bethesda offers auto glass installation and repair, including windshield chip and crack repair, power window repair, and wiper blade replacement, with same-day service and insurance paperwork assistance.

Where is Safelite AutoGlass located?

Safelite AutoGlass is located at 7841 Old Georgetown Rd, Bethesda, MD 20814, USA.