Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Darius, Winston, and James.
Reservation Issues
Several reviews mentioned problems with reservations, including cars not being available despite confirmed bookings, leading to frustration among customers.
Vehicle Condition
There were multiple complaints about the cleanliness and maintenance of the vehicles, with reports of dirty cars and issues like expired tags.
Mixed Experiences
While some customers had excellent experiences, others reported poor service and unprofessional behavior from staff, particularly from management.