Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Bethesda, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Bethesda location today.
Location
Hours
Reviews
4.2
323 reviews
5 stars
233
4 stars
19
3 stars
14
2 stars
9
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Garrett, Justin, and Maria.
Reservation Issues
Several reviews highlighted problems with reservations, including cars not being available despite confirmations, leading to significant delays and frustration for customers.
Vehicle Condition
Feedback varied on vehicle conditions, with some customers receiving clean and well-maintained cars, while others reported receiving dirty or faulty vehicles.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about poor service, especially regarding communication and handling of issues.
Convenience
Customers appreciated the ease of pick-up and drop-off processes, although some noted difficulties with the garage location.
- HFHarry FangOct 26, 20255.0Good service, they will pick you up and drop you off at your location if it isn't far.
- MMM/SSep 30, 20255.0Enterprise rental cars in Wisconsin av MD was a great experience for me , especially Brendan Early helped me and was very nice.
- MFMiles FawcettSep 5, 20255.0Team at this location was professional, responsive, and helpful. The first vehicle had almost 50K miles, and one of the tires had a slow leak; the staff made it quick and easy for me to swap the vehicle or told me where I could go to get the issue repaired if I wanted to take that time and keep the vehicle. The location is convenient, but the garage is a bit tricky if you are not familiar with it.
- CGCarol GravesAug 31, 20255.0I had an amazing experience today at Enterprise. After my car had been broken into for its airbag, Geico quickly arranged for my car to be picked up and for me to have a car rental from Enterprise. When I arrived at Enterprise and mentioned my name and Geico, the staff said that they were expecting me. Imagine! They processed me quickly and I had keys to a car in record time. It was a perfect counterpoint to the way my day began! Thank you Enterprise.
- WLwannetta LeeAug 16, 20251.0This place discriminates if you are African American. Made reservations for a car another customer came after me to pick up a car. They gave me a crash up car and told me that this was the only car they had. The 1st car that was bought up from the garage was given to a Caucasian woman who came after me and I received a damaged Nissan. They refuse to give me the car that was ready I had to wait 15 min to receive this dent up Nissan and the tank was not full with gas. Poor customer service. See pictures This is unacceptable and no one should be allowed to treat their customers like this.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Bethesda, MD?
Enterprise offers a wide range of vehicles including cars, vans, autos, and luxury cars to suit your rental needs.
Where is Enterprise Rent-A-Car located in Bethesda?
Enterprise Rent-A-Car is located at 6826 Wisconsin Ave, Bethesda, MD 20815.
What are the operating hours for Enterprise Rent-A-Car in Bethesda?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, and Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
How can I make a reservation for a rental car at Enterprise in Bethesda?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/md/downtown-bethesda-1620.html or visit http://enterprise.com/reserve.
What payment methods does Enterprise Rent-A-Car in Bethesda accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car in Bethesda offer any discounts?
Yes, they offer discounts for active military members.
Can I use Enterprise Rent-A-Car at Bethesda for airport pick-up service?
Yes, Enterprise in Bethesda offers airport pick-up services.
Which nearby banks can I visit for financial services when renting a car in Bethesda?
Nearby financial services include the Bank of America Financial Center and Bank of America ATM, both close to Enterprise Rent-A-Car.
Are there fitness or recreational centers near Enterprise Rent-A-Car in Bethesda?
Yes, you can visit Washington Sports Clubs, The St. James Performance Club, or Safesplash Swim School nearby for fitness and recreation.
What accommodations are nearby if I am renting a car from Enterprise in Bethesda?
Adagio Condominiums is a nearby accommodation option close to the rental location.