Enterprise Rent-A-Car

4.2
327 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

6826 Wisconsin Ave, Bethesda, MD
20815, United States
(301) 907-7780
https://www.enterprise.com/en/car-rental/locations/us/md/downtown-bethesda-1620.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Bethesda, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Bethesda location today.

Location

Enterprise Rent-A-Car
6826 Wisconsin Ave, Bethesda, MD
20815, United States

Hours

Reviews

4.2
327 reviews
5 stars
236
4 stars
19
3 stars
14
2 stars
9
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff, others reported poor service and issues with communication.

Vehicle Availability

Several customers experienced issues with vehicle availability, including reservations not being honored and receiving different cars than expected.

Cleanliness and Condition

While many customers noted that vehicles were clean and well-maintained, there were complaints about receiving dirty or faulty cars.

Reservation Issues

Numerous reviews highlighted problems with the reservation process, including last-minute cancellations and lack of support when issues arose.
  • LR
    Lita R
    4 days ago
    1.0
    I had an extremely disappointing experience at this Enterprise location. The manager James Washington was rude, dismissive, and unwilling to provide clear or helpful information about available vehicles. I was offered a car that was later described as a “company vehicle,” yet I was abruptly told I could not receive it—even though that same vehicle was already listed on my rental contract. This situation was handled poorly and unprofessionally. Given the amount of money required to rent a vehicle, the level of customer service at this location is unacceptable. I will not be returning and do not recommend this location to anyone expecting professional or respectful service.
  • JJ
    Jay or JoN
    Dec 12, 2025
    5.0
    The car was clean and easy to operate over the time used
  • HF
    Harry Fang
    Oct 26, 2025
    5.0
    Good service, they will pick you up and drop you off at your location if it isn't far.
  • MM
    M/S
    Sep 30, 2025
    5.0
    Enterprise rental cars in Wisconsin av MD was a great experience for me , especially Brendan Early helped me and was very nice.
  • MF
    Miles Fawcett
    Sep 5, 2025
    5.0
    Team at this location was professional, responsive, and helpful. The first vehicle had almost 50K miles, and one of the tires had a slow leak; the staff made it quick and easy for me to swap the vehicle or told me where I could go to get the issue repaired if I wanted to take that time and keep the vehicle. The location is convenient, but the garage is a bit tricky if you are not familiar with it.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Bethesda, MD?

Enterprise offers a wide range of vehicles including cars, vans, autos, and luxury cars to suit your rental needs.

Where is Enterprise Rent-A-Car located in Bethesda?

Enterprise Rent-A-Car is located at 6826 Wisconsin Ave, Bethesda, MD 20815.