AutoZone Auto Parts

4.5
169 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Berlin #4480 in Berlin, MD is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Berlin, MD or call us at (410) 600-6013.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
10712 Ocean Gateway, Berlin, MD
21811, United States

Hours

Reviews

4.5
169 reviews
5 stars
135
4 stars
10
3 stars
6
2 stars
6
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and going above and beyond to assist with various car issues.

Staff Performance

Phil received numerous commendations for his exceptional service, while some staff members were criticized for rudeness.

Product Availability

Customers noted that the store had a good selection of parts in stock, although there were complaints about specific items being unavailable.

Mixed Experiences

While many reviews highlighted positive experiences, there were also significant complaints regarding poor customer service from certain employees.
  • AB
    Allison Beyer
    4 days ago
    1.0
    This is not the first or second or the third time they usually give me the wrong part but this time when I called in and asked for a simple battery, they went on to tell me that even though on the website they have some in stock that they don’t have any in stock anymore that I shouldn’t put in my car and pretty much I didn’t know what I was talking about. I never asked for their opinion I asked for a battery and the funny thing is is I just got off the phone with Ford parts and service just to double check to make sure they weren’t trying to pull a fast one and they were unfortunately. It’s pretty sad that we can’t even get some good service anymore. I’m pretty sure that it should be necessary to know something a little bit of something about cars before you’re hired at a parts store trying to tell people what kind of parts they have to put in their car. Cause I never asked which kind I had to put in and I told them which one I wanted in. Yes the same one I’ve been running for the past three years. It only died because I was working on the car and because of the holidays I took a little longer and I still wanna drive it while I’m slow charging the interstate battery which is the same exact one that they’re telling me I cannot run in my vehicle. Absolutely pathetic. Do yourself a favor, and go to a real mechanic. No wonder garages that are actually in good business. Do not even deal with advance and think they’re a joke. I’ve experienced the joke. The jokes on them…because I knew what I was talking, about they didn’t. 😂
  • CA
    Casey Arnold
    Nov 1, 2025
    5.0
    Phil was awesome and saved my life with my key fob, thank you!
  • MK
    Mollie King
    Oct 28, 2025
    5.0
    Phil was super nice and quick.. pricy but worth it
  • TS
    Travis Shalaby
    Oct 25, 2025
    5.0
    Great staff with reasonable price parts
  • EJ
    Erika J
    Oct 22, 2025
    5.0
    Kris was so helpful when I was looking for new windshield wipers. Even put them on for me- thank you!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Berlin, MD?

AutoZone Auto Parts is open Monday through Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 7:30 AM to 7:00 PM.

What types of automotive products are available at AutoZone Berlin #4480?

They offer automotive replacement parts including brake pads, car batteries, car accessories, and aftermarket automobile parts.