Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 10802 Ocean Gateway Highway in Berlin offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.4
369 reviews
5 stars
241
4 stars
75
3 stars
23
2 stars
9
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Product Quality
Some customers expressed dissatisfaction with the quality of certain products, particularly batteries, and mentioned issues with returns.
Mixed Experiences
While many reviews highlighted positive experiences, there were notable complaints about poor service from specific employees, leading to frustration for some customers.
Pricing Concerns
Several customers commented on high prices for certain items, with some feeling that the store was more expensive compared to competitors.
- SSSydneyAug 27, 20251.0All they care about is money, charged my card and extra 75$ and when I call they can’t tell me what it’s for. Go to auto zone. There’s a reason this store is always empty .
- CMChris MichaelsAug 11, 20254.0Good service. OK prices.
- KBKool BrezzeJan 19, 20192.0Place was dirty and could of used a good sweeping and mopping. None of the countermen are very friendly. Prices are OK, that's basically the only reason I went back
- TVTheCrew VideosOct 6, 20185.0Great service , great employees, go check them out . 5 star service .
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts in Berlin located?
Advance Auto Parts is located at 10802 Ocean Gateway Highway, Berlin, MD 21811.
What are the store hours for Advance Auto Parts in Berlin?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts offer battery installation services?
Yes, Advance Auto Parts offers free battery installation with purchase, and free battery testing and recycling.
Can I recycle my used motor oil at Advance Auto Parts?
Yes, Advance Auto Parts will recycle your used motor oil for free, with some exclusions that may apply.
Does Advance Auto Parts provide curbside pickup?
Yes, curbside pickup is available at the Berlin location.
What payment methods does Advance Auto Parts in Berlin accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any nearby places of interest near Advance Auto Parts in Berlin?
Yes, nearby places include multiple UPS Access Point locations for convenient shipping, Verizon Authorized Retailer – TCC for mobile phone services, and Berlin Beer, Wine and Liquor for beverage shopping.
How can nearby UPS Access Point locations benefit customers of Advance Auto Parts?
Customers can easily send or receive packages close to Advance Auto Parts, making it convenient to handle shipping tasks before or after shopping for auto parts.
What nearby services can I find at Verizon Authorized Retailer – TCC when visiting Advance Auto Parts?
You can access mobile phone services and products at Verizon Authorized Retailer – TCC, allowing you to take care of communication needs while in the area.
Are there places to shop for liquor near Advance Auto Parts?
Yes, Berlin Beer, Wine and Liquor and Shore Spirits are nearby liquor stores where customers can shop after visiting Advance Auto Parts.