Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Beltsville, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Baltimore Avenue location today.
Location
Hours
Reviews
4.1
280 reviews
5 stars
180
4 stars
33
3 stars
17
2 stars
7
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some praised the staff for being friendly and accommodating, others reported unprofessional behavior and poor service experiences.
Vehicle Availability
Several customers expressed frustration over the lack of available vehicles despite having reservations, leading to delays and dissatisfaction.
Cleanliness and Condition
Many reviews highlighted the cleanliness and maintenance of the vehicles, although some customers reported receiving cars in poor condition.
Pricing Transparency
Customers appreciated transparent pricing with no hidden fees, but some expressed dissatisfaction with unexpected charges and surcharges.
Professionalism
While some staff members were commended for their professionalism, others were criticized for being rude or dismissive, impacting the overall customer experience.
- LLLeta LazarusOct 11, 20255.0I have had more than 20 years of good services with enterprise rental services
- PFPatrice FurlowSep 12, 20251.0I’m so dissatisfied with the service and I never received my $100 hold returned.
- EBEmelina Ayllon de BenalcazarSep 9, 20255.0The Route 1 Beltsville staff is very professional and friendly; everything was explained and understood. The vehicle we used was extremely comfortable. Highly recommended.
- SSSoupAug 14, 20255.0Quick and easy. They are very accommodating to make sure you get the best vehicle in the best condition. The process was simple and smooth both renting and returning.
- STSteve ThomasJul 29, 20251.0The location in Beltsville md had the worst customer service. And it was the Manager involved. She tried to place me in a car whose windshield was covered in SAP. When I asked for it to be cleaned, she kept repeating haven't you ever had a car with SAP on it. I responded yes, but I cleaned the car up before driving. It was with real reluctance she placed me in another car. A shame having rented from enterprise for decades. After this experience I'm not sure I will give them another chance. Wanted to update my review. I talked with the area manager Joey, and he listened to what I said and made things right! Thanks Joey, will be renting from Enterprise next week
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Beltsville, MD?
Enterprise Rent-A-Car is located at 10981 Baltimore Ave, Beltsville, MD 20705.
What are the operating hours of Enterprise Rent-A-Car in Beltsville?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sunday.
What types of rental vehicles does Enterprise Rent-A-Car offer?
They offer a wide range of vehicles including cars, vans, luxury cars, and auto rentals with flexible rental options.
Does Enterprise Rent-A-Car in Beltsville offer any special discounts?
Yes, they offer discounts for active military members.
What payment methods are accepted at this Enterprise Rent-A-Car location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I make a reservation at Enterprise Rent-A-Car in Beltsville?
Reservations can be made online through their website at the provided enterprise.com reservation link.
Is the Enterprise Rent-A-Car location in Beltsville woman-owned?
Yes, this location is owned by women.
What nearby places can I visit around Enterprise Rent-A-Car in Beltsville?
Nearby you can visit Ko's Kitchen for coffee, Sandy Spring Bank for financial services, and Kay's Diner IV for American dining.
Are there any fitness or wellness centers near Enterprise Rent-A-Car in Beltsville?
Yes, Fitness Martial Arts gym is located nearby for sports and fitness instruction.
What dining options are available near Enterprise Rent-A-Car in Beltsville?
Near Enterprise Rent-A-Car, you can find diverse dining choices including Hip Hop Fish Chicken & Pizza, Three Brothers Italian Restaurant, and Wingstop.